Operations Supervisor

February 5

🤠 Texas – Remote

Although this job is listed in Texas, this company may be open to hiring remote in other states.

⏰ Full Time

🟢 Junior

🟡 Mid-level

⚙️ Operations

🚫👨‍🎓 No degree required

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Pro Talent HR

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Pro Talent HR is an employee-owned HR services company dedicated to supporting organizations in building a strong foundation for sustainable growth. Established in 2020, they offer a comprehensive suite of HR services including interim HR, recruitment, and executive search, tailored to meet the unique needs of their clients across various sectors. With a focus on enhancing employee engagement and driving business success, Pro Talent HR partners with clients to implement people-driven strategies that contribute directly to profitability and organizational efficiency.

Work Force • Management • Talent Hunting • Payroll Management • Human Resource

51 - 200 employees

Founded 2009

👥 HR Tech

🎯 Recruitment

📋 Description

• This is a fully and permanently remote work from home opportunity with a growing and stable company available in select states across the US. • Lead and support a full-function team in client operations. • Responsible for delivering the products, service, and experience to clients while identifying process improvement needs. • Coach and develop a team of remote full-function employees responsible for all aspects of client services. • Support company and team vision and values through role modeling and coach desired behaviors. • Regularly communicate progress, results, challenges, and obstacles with senior leaders and others involved in product management. • Lead the team to resolve escalated client issues efficiently and effectively. • Act as team ambassador for cross-department initiatives and projects.

🎯 Requirements

• Must be 18 years of age. • 2+ years of customer care or client relations experience, preferably in a lead or supervisory role. • Ability to work in a fast-paced environment to meet deadlines while managing multiple priorities. • Demonstrate interpersonal leadership skills, including emotional intelligence, navigating team conflict, and motivating team members. • Passion for developing others including teambuilding, coaching, and mentoring. • Clear communicator. • Ability to work in an autonomous environment where you can be a self-directed, independent worker. • Ability to create an inclusive workplace where everyone feels a sense of belonging by empowering all our employees to speak up, ask questions, and be seen. • Must meet work from home requirements to qualify. • Complete continuing education based upon current certification.

🏖️ Benefits

• Work with a team of smart, creative, fun and highly motivated people. • Continue to learn with ongoing training, career pathing, and supportive leaders. • Top benefits and perks including comprehensive health coverage (with free premium option), competitive salary, paid parental leave and a generous 401k match. • Paid Time Off of 3 weeks and 11 Paid Holidays. • Work from the enjoyment of your home office. • Be part of Guidants award-winning culture and have the experience to connect through coffee with senior leaders or hit a home run being part of our company sporting events. • Be part of an inclusive work environment that gives employees a voice to speak up, be heard, and supported.