Commercial Client Support Manager

5 days ago

Apply Now

Receive Emails with Similar Jobs

Pureprofile

WebsiteLinkedInAll Job Openings

Pureprofile is a global data and insights company that combines first-party data with advanced technology to provide market research solutions. The company operates a global research panel and offers services such as custom audience research, data analytics, and brand health tracking. Pureprofile aims to empower brands with real consumer behaviors and insights, enabling informed decision-making. They are recognized for their quality data and research capabilities, having been named Research Partner of the Year in 2023.

Personal profiles • Research • Sample provision • Community building • Online research

51 - 200 employees

Founded 2000

🤝 B2B

📱 Media

🏢 Enterprise

📋 Description

• The Commercial Client Support Manager is the main support point for clients. • They will receive requests for quotes from clients either directly or indirectly. • It is their responsibility to ensure that feasibility and pricing is prepared with due diligence. • To consult the client on how other options could help feasibility or pricing. • To make the whole process as enjoyable and satisfying for the client as possible. • The Commercial Client Support Manager is also liaising with the operations team to ensure a smooth delivery of the project when commissioned.

🎯 Requirements

• Strong Communication Skills: You are a confident communicator, who can articulate ideas clearly and listen actively to client needs. • Problem-Solving Ability: You are resourceful and able to quickly assess situations and provide practical solutions to clients and/or project-related challenges and business opportunities. • Relationship Building: You have a desire to build and nurture long-term relationships. • Customer-Centric Mindset: You desire a deep understanding of your client’s business. • Strategic Thinking: You can think strategically about how to manage existing accounts and how to create growth opportunities while aligning your actions with Pureprofile’s broader objectives. • Negotiation Skills: You have strong negotiating skills and can apply critical thinking to maintain a balance between achieving sales targets and building long-term, trusting relationships with clients. • Time Management: You will be able to manage multiple accounts and leads simultaneously. • Sales Acumen: You have an understanding of sales processes and will be confident learning how to generate new leads.