Director of Customer Lifecycle Marketing

5 days ago

🗽 New York – Remote

Although this job is listed in New York, this company may be open to hiring remote in other states.

🍂 Massachusetts – Remote

Although this job is listed in Massachusetts, this company may be open to hiring remote in other states.

+1 more states

🗽 New York – Remote 🍂 Massachusetts – Remote 🔔 Pennsylvania – Remote

💵 $145.6k - $180k / year

⏰ Full Time

🔴 Lead

🎡 Marketing

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Qlik

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Qlik is a leading provider of data integration and analytics solutions. It empowers businesses to turn data into actionable insights through innovative technologies like AI-powered analytics and machine learning. Qlik offers a range of products and services including data integration, data quality, analytics, AI/ML capabilities, and more. With solutions that cater to data movement, data governance, and automated machine learning, Qlik helps organizations unify and analyze data from multiple sources to drive informed decision-making and solve complex business challenges. Their cloud-based and on-premises offerings aim to enhance data-driven strategies across various industries.

BI • business intelligence • analysis • dashboards • reporting

1001 - 5000 employees

☁️ SaaS

🤖 Artificial Intelligence

🏢 Enterprise

💰 Post-IPO Equity on 2016-01

📋 Description

• The Director of Customer Lifecycle Marketing will play a key role in defining and optimizing the customer experience at Qlik, from initial engagement to retention and growth. • This role will work cross-functionally with customer success, product marketing, digital marketing, and marketing ops to create and promote personalized campaigns that grow and nurture Qlik’s existing customer base. • This position will work to maximize customer lifetime value while reducing churn through strategic customer communication, product promotion, and measurement tactics. • Define the gold standard of customer success. • Work as a team with Qlik’s Customer Success Organization to define the ideal customer experience at Qlik.

🎯 Requirements

• Bachelor’s degree and 10+ years of customer lifecycle marketing experience with a proven track record of developing and executing scalable customer engagement programs • Excellent communication and interpersonal skills • Strong analytical skills with the ability to interpret data, extract insights, and make data-driven decisions • Strong project management skills with the ability to prioritize and manage multiple initiatives simultaneously • Proven skills in commissioning relevant, engaging content • Technical proficiency to understand product features and functionality • Strong team player with the ability to plan, influence and execute in a highly matrixed environment • Ability to react and adapt to changes in business priorities in a dynamic and fast-paced environment • Account Based Marketing experience a plus

🏖️ Benefits

• Genuine career progression pathways and mentoring programs • Culture of innovation, technology, collaboration, and openness • Flexible, diverse, and international work environment • Giving back is a huge part of our culture. Alongside an extra “change the world” day plus another for personal development, we also highly encourage participation in our Corporate Responsibility Employee Programs