Account Manager - Spain

June 29

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Quantum Metric

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The leader in Continuous Product Design.

Continuous Product Design • Product Analytics • Session Replay • Performance Metrics

501 - 1000

💰 $200M Series B on 2021-01

Description

• We are looking for an Account Manager to create long-term, trusting relationships with our customers. • The Account Manager’s role is to oversee a portfolio of assigned customers, develop new business from existing clients, and actively seek new expansion opportunities. • Account management responsibilities include developing strong relationships with customers, connecting with key business executives and stakeholders, and prepare strategic account strategies. • Account Managers also answer client queries and identify new business opportunities among existing customers. • In this role, you will liaise with cross-functional internal teams (including Customer Success, Sales, and Product Development) to improve the entire customer experience. • This position requires occasional travel.

Requirements

• 5+ years account management experience • 5+ years SaaS & digital analytics experience an asset • Ability to thrive in a startup environment, proactivity and strategic thinking is essential • Proven track record interfacing with Customers to demonstrate the value of enterprise digital analytics software • Proven track record of meeting and exceeding individual revenue goals • Ability to plan and manage at both the strategic and operational level • Proven work experience as an Account Manager or Sales Account Manager or relevant role • Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level • Solid experience with Salesforce and G Suite/MS Office • Experience delivering client-focused solutions to customer needs, including value-based presentations • Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail • Excellent listening, negotiation and presentation abilities • Strong verbal and written communication skills • BA/BS degree in Business Administration, Sales or relevant field • Industry knowledge in Financial Services, Telco, Insurance, Healthcare, & Retail • Experience working with data to solve business problems • 25% travel • Fluency in English, Spanish, and Italian required

Benefits

• 11 paid holidays • Generous Accrued Time Off increasing with years of service • Generous paid sick time • Annual day of service