Customer Support Representative
October 9
Description
• Providing customer support services to website users • Resolving user issues and determining the cause of problems • Interacting with customers and answering FAQs • Adherence to communication procedures and guidelines
Requirements
• English language level: Upper-Intermediate+ • Fluent Ukrainian language • Developed communication skills • Stress resistance • Availability of a personal computer and round-the-clock access to the Internet • Experience with Zendesk (a plus)
Benefits
• Competitive salary • Regular review of the performance review rate based on results of work • Paid days off and vacation • 10 paid sick days per year • In-house training and a library • Participation in key IT industry events • Reimbursement for external courses • Comfortable conditions and schedule • Team building events
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