Customer Support Representative
October 9
Description
β’ Providing customer support services to website users β’ Resolving user issues and determining the cause of problems β’ Interacting with customers and answering FAQs β’ Adherence to communication procedures and guidelines
Requirements
β’ English language level: Upper-Intermediate+ β’ Fluent Ukrainian language β’ Developed communication skills β’ Stress resistance β’ Availability of a personal computer and round-the-clock access to the Internet β’ Experience with Zendesk (a plus)
Benefits
β’ Competitive salary β’ Regular review of the performance review rate based on results of work β’ Paid days off and vacation β’ 10 paid sick days per year β’ In-house training and a library β’ Participation in key IT industry events β’ Reimbursement for external courses β’ Comfortable conditions and schedule β’ Team building events
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