System Configuration and Support Analyst

November 4

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Quick Med Claims, LLC

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Emergency Medical Services • Billing and Reimbursement • Revenue Cycle Management • Air Medical Billing • Ground EMS Billing

201 - 500

Description

• This position is 100% Remote • Seeking a skilled and detail-oriented System Configuration and Support Analyst • Expertise in system administration and configuration • Critical in managing, customizing, and optimizing our proprietary SaaS Revenue Cycle Management (RCM) application • Focus on system setup, configuration management, and troubleshooting • Work closely with cross-functional teams to deliver a seamless user experience.

Requirements

• High School Diploma or equivalent required • Associate or bachelor’s degree in Healthcare Administration, Technology, or a related field is preferred • 3-5 years of experience in RCM software configuration, admin, and support • Familiarity with Revenue Cycle Management solutions • Preferred experience with Rescuenet billing software. • Experience troubleshooting software issues and providing customer support • Experience with SaaS Helpdesk software, such as Freshdesk, Zendesk, Salesforce, or SysAid, is preferred.