Quiq
Quiq is a comprehensive AI-powered communication platform designed to transform customer experience (CX) for enterprises. It offers solutions such as Customer AI Assistants, AI Contact Center, and AI Studio, helping companies to seamlessly integrate AI into their customer communication channels like web chat, SMS, and social media platforms including Apple Messages, Facebook Messenger, Instagram, and WhatsApp. Quiq's platform is built to manage enterprise-level interactions with security and scalability while aiming to enhance customer satisfaction and reduce operational costs. Quiq also supports integrations with major platforms like Salesforce, Zendesk, and Oracle, ensuring a smooth workflow for businesses in retail, e-commerce, travel, and hospitality industries. This platform enables businesses to leverage AI for optimizing customer journeys by automating and personalizing interactions, thereby increasing customer loyalty and growing revenue.
Mobile • Kik • Text-enable business numbers • live chat support
Applied AI Engineer
March 6
Quiq
Quiq is a comprehensive AI-powered communication platform designed to transform customer experience (CX) for enterprises. It offers solutions such as Customer AI Assistants, AI Contact Center, and AI Studio, helping companies to seamlessly integrate AI into their customer communication channels like web chat, SMS, and social media platforms including Apple Messages, Facebook Messenger, Instagram, and WhatsApp. Quiq's platform is built to manage enterprise-level interactions with security and scalability while aiming to enhance customer satisfaction and reduce operational costs. Quiq also supports integrations with major platforms like Salesforce, Zendesk, and Oracle, ensuring a smooth workflow for businesses in retail, e-commerce, travel, and hospitality industries. This platform enables businesses to leverage AI for optimizing customer journeys by automating and personalizing interactions, thereby increasing customer loyalty and growing revenue.
Mobile • Kik • Text-enable business numbers • live chat support
📋 Description
• At Quiq, we aim to provide exceptional conversations, whether through humans or AI Assistants. • Our Applied AI Engineering team focuses on automating conversations to deliver outstanding customer experiences using advanced language models. • As an Applied AI Engineer at Quiq, you’ll work with customers to design, build, and deploy AI Assistants using our AI Studio toolkit. • You’ll use the latest tools and methods to automate and enhance customer interactions. • Each day as an Applied AI Engineer brings new challenges.
🎯 Requirements
• Experience: 3+ years in application development of technical products. Ideally, at least 1 year developing conversational experiences. • Education: Degree in Computer Science, related field, or equivalent experience. • Process Design: Design conversational UX for complex business use cases. • Vector Databases: Prepare, index and search reference data for use in AI pipelines. • Prompt Engineering: Apply zero and few-shot, classification and fact checking techniques. • AI Orchestration: Manage prompt pipelines, APIs, vector search, business rules and related state. • AI Observability: Instrument experiences for testing, reporting and optimization. • Coding: Apply simple Python functions and interact with simple APIs.
🏖️ Benefits
• Market competitive total compensation package • 100% company paid family medical and 100% individual dental and vision insurance coverage • Flexible, unlimited vacation policy • Stock options • Strong company culture
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