AWS Engineer IV

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IT as a Service • Multi-Cloud • Managed Hosting • Managed AWS/Azure/Google Cloud Platform/OpenStack/Alibaba • Managed Private Cloud for VMware/Microsoft/OpenStack

5001 - 10000 employees

Founded 1998

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Description

• Job Title: AWS Engineer IV-IN (Infra Support ) • Shift Time: Night Shift (Permanent) • *Remote opportunity for permanent night shift* • As an L4 AWS Support Engineer, you will be responsible for providing expert-level technical support for complex AWS-based solutions. You will lead critical incident response, architect solutions, and drive strategic initiatives related to AWS. • Key Responsibilities: • Strategic Planning: • Develop strategies for cloud adoption, migration, and multi-cloud/hybrid-cloud operations. • Align AWS solutions with business objectives and stakeholder requirements. • Architecture Leadership: • Design and oversee the implementation of large-scale, enterprise-level architectures. • Provide input for technology roadmaps and long-term AWS adoption plans. • Cluster Management and Operations: • Design, deploy, and manage scalable and highly available EKS clusters. • Manage Kubernetes objects like Pods, Deployments, StatefulSets, ConfigMaps, and manage Kubernetes resource scheduling, scaling, and lifecycle management. • Automation and IaC (Infrastructure as Code): • Automate the provisioning of EKS clusters and associated AWS resources using Terraform or CloudFormation. • Develop and maintain Helm charts for consistent application deployments. • Implement GitOps workflows using tools like ArgoCD or FluxCD for continuous delivery. • Innovation: • Evaluate and implement emerging AWS technologies (e.g., AI/ML services, serverless architectures). • Promote the use of containers (ECS, EKS) and microservices for modern application delivery. • Governance & Compliance: • Establish cloud governance policies, ensuring adherence to regulatory and organizational standards. • Lead audits and manage compliance for PCI, HIPAA, and other industry requirements. • Incident Resolution Leadership: • Act as the final escalation point for critical incidents and outages. • Perform root cause analysis (RCA) and define preventive measures for recurring issues. • Mentorship & Training: • Mentor junior engineers and lead training programs on AWS best practices. • Represent the Managed Services team in client discussions and stakeholder presentations. • Collaboration: • Partner with DevOps, product, and leadership teams to ensure seamless service delivery. • Act as a liaison between the Managed Services team and AWS account managers.

Requirements

• Deep understanding of AWS core services and advanced features. • Strong expertise in AWS automation, scripting (Bash, Python, PowerShell), and CLI. • Proficiency in AWS CloudFormation, Terraform, and other infrastructure-as-code tools. • Knowledge of AWS security best practices, identity and access management, and networking. • Capacity Planning: Analyze future resource needs and plan capacity accordingly. • Performance Optimization: Identify and resolve performance bottlenecks. • Migration and Modernization: Lead large-scale migration and modernization projects. • Cost Optimization: Implement cost-saving strategies and optimize resource utilization. • Excellent problem-solving and analytical skills. • Strong leadership and communication skills. • Ability to work independently and as part of a team. • Customer-focused approach. • AWS Certified Solutions Architect - Professional (Preferred). • AWS Certified DevOps Engineer - Professional (Preferred). • AWS Certified Security - Specialty (Preferred). • Additional advanced certifications as needed (Preferred).