Sales Operations Analyst

November 13

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Rackspace Technology

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5001 - 10000

Description

• Sales Operations Analyst: • Exp - 5-7yrs • Key Skill - Sales Operations , Sales force, Global Sales • Other Incidental tasks related to the job, as necessary. • Executes against strategic initiatives at the business segment and department levels:e.g. develops project and communication plans for strategic initiatives. • Works cross-functionally to develop and maintain productive partnerships between the sales organization and marketing, support, and other stakeholder groups. • Analyzes sales performance metrics for the business segment; recommends remediation plans at the segment and department level to increase productivity. • Proactively identifies productivity and process issues and mitigates challenges utilizing cross functional relationships. • Analyzes trends related to segment performance in order to direct training and enablement resources and identify organizational needs. • Evaluates segment goals to identify opportunities to gain productivity through quota allocation, territory design, sales stage process and forecasting, lead flow, contract management, and execution of the sales and business processes. • Works with other segment business managers to align goals and objectives and resources where possible. • Develops and executes change management on key initiatives at the segment and department level. • Works with Sales Enablement Partners to develop training with segment impact. • Collaborates with internal and external training partners for needs analysis, development, delivery, and assessment of training and development programs. • Monitors monthly/quarterly forecasts and respective activities associated to current and future pipeline. • Manages and provides visibility around leading indicators of future pipeline development and revenue generation (i.e. activity-based measures). • Provides leaders insight and summaries on sales productivity and revenue generation metrics, trends, issues, and methodologies. • Develops a deep understanding of the supported business segments and collaboration required with internal teams. • Accurate management of project and communication plans. • Manages activity-based development and revenue generation. • Successful planning, execution and communication of cross-functional projects in support of Sales leadership objectives.

Requirements

• Bachelor’s degree in Business or a related field • Ability to translate strategic objectives into actionable goals and programs. • Advanced communications skills, written, verbal and presentation. • Ability to present the same information in a variety of ways and adapt to the specific audience. • Comfort in presenting various to audiences both small and large at all levels of the company hierarchy. • Uses seasoned judgment to suggest approaches that optimize results within customer needs, policy requirements, process constraints, and business/technological constraints. • Understands the principles of change management and is able to architect and execute a change effort. • Able to apply effective process management and project management skills. • Strong financial and business acumen. • Strong analytical skills and ability to focus on details. • Desire to work with numbers and formulas.