September 7
šŗšø United States ā Remote
šµ $160k - $175k / year
ā° Full Time
š“ Lead
š Customer Success
ā¢ Inspire and develop a team of Customer Success professionals, ensuring they achieve individual and team objectives. ā¢ Establish and maintain strong relationships with customers, demonstrating the value of our products and services. ā¢ Lead risk mitigation efforts, using data to inform decisions and conduct quarterly risk reviews. ā¢ Prioritize proactive engagement, driving customer retention and expansion through well-documented workflows and regular updates. ā¢ Work closely with other Customer Experience Directors and cross-functional teams to align on customer goals and deliver seamless service.
ā¢ At least 7 years of experience in customer success or a related field, with at least 3 years in a leadership role. ā¢ Demonstrated success in leading and scaling a customer success team, including hiring, training, and developing team members. ā¢ Strong proficiency in using Salesforce for tracking customer interactions and creating actionable insights. ā¢ Proven ability to build and sustain customer relationships that drive retention and growth. ā¢ Experience in conducting structured risk reviews and translating findings into strategic actions.
ā¢ 401k matching ā¢ medical, dental and vision healthcare coverage ā¢ unlimited PTO ā¢ paid holidays ā¢ volunteer time off ā¢ paid parental leave ā¢ etc.
Apply NowSeptember 7
201 - 500
Lead Care Coordination team for client engagement at Two Chairs.
šŗšø United States ā Remote
šµ $178.6k - $241.6k / year
š° $23M Series B on 2019-08
ā° Full Time
š“ Lead
š Customer Success
September 7
201 - 500
Lead Client Services for innovative healthcare technology solutions at Wheel.
šŗšø United States ā Remote
š° $150M Series C on 2022-01
ā° Full Time
š“ Lead
š Customer Success
š½ H1B Visa Sponsor
September 5
51 - 200
Lead Customer Success team to enhance onboarding, retention, and revenue growth.
September 4
201 - 500
Manage client relationships for RxSense, aiding in retention and satisfaction.
šŗšø United States ā Remote
šµ $115k - $137k / year
š° Private Equity Round on 2020-05
ā° Full Time
š“ Lead
š Senior
š Customer Success
š½ H1B Visa Sponsor