Senior Business Analyst - Salesforce B2B Commerce

November 3

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RafterOne | An IPG Company

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Salesforce Commerce Cloud Implementation • Salesforce Implementation • Salesforce Service Cloud Implementation • Managed Services • Digital Marketing

501 - 1000

Description

• RafterOne is an esteemed Salesforce Summit Partner, building our clients businesses with multi-cloud commerce solutions. • Coordinate client communications and run project/client meetings • Analysis and digestion of the business/project/client’s need • Identify the requirements and the project scope • Analyze the business problems and recommend solutions • Write well-written user stories with detailed acceptance criteria • Facilitate user acceptance and sign-offs • Create and implement the solutions design that will meet the business/project/client’s requirements • Create and implement project plans • Configure and support Salesforce CRM implementations • Test the design, manage the QA/UAT, verify the solution • Write and document records for the project • Perform system demo, participate in user acceptance testing, and conduct user training • Travel to project locations as needed

Requirements

• 8+ years in a professional customer-facing (ideally external) position • 3+ years of analyzing and translating requirements in support of Salesforce implementations • Superior abilities in problem-solving and grasping complex requirements • Direct experience with formal Agile/Scrum methodologies with a history of running grooming sessions and ceremonies • Exceptional soft skills that lead to efficient project coordination • Leadership skills that are represented by a detail-oriented and highly organized approach • Excellent written communication skills • Adept at communicating with internal and external stakeholders at all levels of the organization • Advanced Proficiency with all Microsoft Office suite of products • Experience with full cycle implementation of Salesforce B2B, CPQ or B2C Commerce is ideal • Up to 30% travel to project locations or client sites, as necessary • Eligible to work in the United States or Canada without the need for current or future sponsorship