Rain
Rain is a financial technology company that provides employers with an easy way to offer Earned Wage Access (EWA) to their employees. This service allows employees to access their earned wages instantly, enhancing their financial wellness and reducing stress related to paydays. Rain helps employers increase retention and job applications while integrating seamlessly with existing payroll systems. By offering Rain, companies can boost employee productivity and engagement, making it a valuable benefit across various industries.
fintech • financial services • finance • financial wellness • payroll
Technical Support Analyst
February 20
Rain
Rain is a financial technology company that provides employers with an easy way to offer Earned Wage Access (EWA) to their employees. This service allows employees to access their earned wages instantly, enhancing their financial wellness and reducing stress related to paydays. Rain helps employers increase retention and job applications while integrating seamlessly with existing payroll systems. By offering Rain, companies can boost employee productivity and engagement, making it a valuable benefit across various industries.
fintech • financial services • finance • financial wellness • payroll
📋 Description
• Technical Support Analyst in a venture-backed fintech company • Responsible for solving escalated tickets and improving code performance • Collaborate with support analysts and engineers to ensure user satisfaction
🎯 Requirements
• Great verbal and written communication skills • English fluency • Great level of organization, discipline and analytical thinking to diagnose complex issues • Proven work experience diagnosing technical issues and interacting with support and engineering teams • Proficient knowledge of back-end programming languages, Go / Golang and Python mainly • Solid understanding of REST API design and development with experience building REST APIs • Experience with API security standards and implementation (OAuth) • Good experience with API frameworks • Integration of multiple data sources and databases into one system • Experience with AWS as a cloud provider • Nice to Have • Experience with Jira as a ticketing system • Previous experience in startups • Previous experience in fintech or other financial services companies
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