Revenue Operations Accounting Manager

February 19

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Raptor Technologies

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Raptor Technologies is a company that specializes in integrated school safety solutions. They provide a comprehensive suite of software and services designed to enhance school security, focusing on tools such as visitor management systems, behavioral threat assessment software, and emergency management systems. Raptor's solutions are utilized by a vast number of educational institutions to ensure the safety and compliance of students and staff, offering features like emergency notifications, training programs, and various management systems tailored for schools.

visitor management • sex offender screening • school safety • student tardy tracking • school security

51 - 200 employees

📚 Education

☁️ SaaS

🔒 Cybersecurity

📋 Description

• The Senior Accounting Manager will manage the quote-to-cash accounting operations in the U.S. for Raptor Technologies. • This will include leadership and management of a 7 person team. • This position requires travel of about 2 weeks per year (to Houston). • Own the U.S. Revenue Accounting function (from quote-to-cash / Q2C) and assist with other general accounting functions that lead up to month-end close (recon, AR, AP, consolidations, etc) • Evaluate and continually improve revenue lifecycle operations, including but not limited to operationalizing sales contracts, sales order creation, pricing, booking, billing, receiving payments, revenue recognition, tracking, renewals, etc • Work closely with the Sales Operations Manager to ensure sales contracts are interpreted accurately and subsequent software and hardware revenues are recorded correctly • Oversee all collections activities, including the development and implementation of efficient collections strategies to reduce outstanding receivables and decrease DSO • Work with the finance team to ensure that collections align with the company's revenue recognition policies • Track and report on key metrics (DSO, recovery rates, ARR, churn, etc); analysis and some forecasting as needed • Participate in annual audits and other periodic audits • Other relevant duties and projects, as needed • Establish a world-class culture: Develop and maintain organization of responsibility and accountability, ensuring effective training, coaching, recognition, and workflow patterns • Establish a cadence of routine 1:1s with individual team members (ideally, weekly); involves delegating and making needed scope and priority adjustments • Ensure proper work coverage and division of responsibilities within the team; ensure clear process and procedure guidelines are established that align with the desired results for the department • Establish clear performance standards and KPIs; arrange appropriate outcomes for members of the team based on those standards • Conduct quarterly and annual performance reviews as well as compensation, promotional and disciplinary conversations • Manage other employee relations activities such as effective conflict resolution; engages HR as needed • In partnership with HR, makes final decisions regarding hiring and other employment decisions

🎯 Requirements

• Active CPA is highly preferred • At least 10 years of increasing experience and responsibility in the accounting function and 5+ with revenue recognition (ASC 606 expertise required) • 5+ years of experience in collections within a SaaS, subscription-based, or technology-focused company • Strong understanding of SaaS billing models, subscription payments, and revenue recognition • Proven experience managing accounts receivable, collections processes, and customer negotiations • Experience leading a team of at least 3 people but still willing to jump in and be hands-on if the team needs it • Strong experience with an ERP system; Netsuite preferred • Ability/desire to work Central time zone business hours is required (to collaborate with both the US and UK team) • Some Salesforce experience is preferred • Some M&A experience is preferred

🏖️ Benefits

• Remote-first philosophy • Flexible paid time off • Paid parental leave • 11 Paid holidays per year • Workplace flexibility • Affordable health coverage (medical, dental, vision), paid 100% for employee only medical • 401(k) employer contribution to help you plan for the future • Company paid life insurance, STD, and LTD • Pet insurance