Technical Writer

April 27

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Go-to-Market Strategy • Brand Management • re-Positioning • Customer Engagement

11 - 50

Description

• Produce high-quality and engaging content that unlocks the full potential of Retool and helps developers succeed. • Work closely with engineers to document new products and features. • Identify opportunities to improve Retool’s documentation experience. • Collaborate with user-facing teams and other content creators. • Influence in shaping processes, objectives, culture, and growth of the documentation team.

Requirements

• 4+ years of experience writing technical documentation, ideally at a fast-growing startup. • Proficient writing and editing skills, with experience using and defining style guidelines. • Ability to understand technical concepts quickly and communicate them clearly. • A track record of researching, planning, and writing content, developing effective information architecture, and collaborating cross-functionally with stakeholders to deliver on documentation needs. • Can thrive in ambiguity, independently prioritize work based on user needs and business goals, and be an advocate for the documentation experience. • A user-first mindset, with an interest in talking with customers and collaborating with stakeholders to make sure we're meeting the needs of our users. • Proficient with Markdown and git-based documentation (“docs as code”) workflows. • Experience or understanding of REST or GraphQL APIs, and SQL databases. • Exposure to JavaScript and SQL.

Benefits

• Comprehensive benefit plan, including medical, dental, vision, and 401(k). • Additional compensation in the form(s) of equity, and/or commission/bonuses dependent on position offered. • Hybrid work location.