21 hours ago
• Serve as a customer advocate, designing the right solutions and ensuring that they are implemented and supported in an innovative and reliable way • Deliver successful discovery, analysis, and design workshops for small to medium teams of both technical and non-technical backgrounds that shape and inspire customer use cases and architecture design decisions • Scope delivery projects and guide customers through successful pilot and production deployments • Design, create, and deliver content that will enable the broader Red Hat organization to sell, service, and support our cloud and infrastructure solutions at scale • Contribute to the development of repeatable methodologies and tools designed to scale Red Hat's services capabilities, promote repeated customer engagements, and lower delivery risks • Serve as a subject matter expert and present creative ideas in the community by producing exceptional whitepapers and webinars and by speaking at high-profile industry conferences
• Prior experience working in a consulting role; ability to deliver in one-on-one assignments • Excellent knowledge of infrastructure technologies on a delivery level • Experience implementing virtualization technologies in an enterprise setting and with enterprise-wide deployments • Experience with infrastructure deployment, particularly with a focus on automation and cloud-ready infrastructure to support application deployment. • Familiarity with tools such as Red Hat Ansible Automation Platform is beneficial but not required at an expert level. • Knowledge of one or more Red Hat infrastructure solutions such as Red Hat OpenShift • Good customer-facing skills; ability to present to customers and guide customer interactions • Understanding of the open source community • Excellent problem-solving, project management, and planning skills • Red Hat Certified Architect (RHCA) certification is a plus • Red Hat Certified Engineer (RHCE) certification, or the ability to get it within a few weeks of the start date, is a plus • Fluency in English and German language Mandatory • Willing to travel with 30-35% within Germany
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