Senior Platform Implementation Engineer

November 10

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RedIron

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Omnichannel solutions • Mobile POS • Automated QA Testing • point of sale • retail

51 - 200

Description

• Demonstrate ability to plan, de-conflict, and manage implementation activities for projects • Assist in Operations to Service handoff documents to support (Work more closely with QA and become a TA) • Handle customer User Acceptance, Outage Notification, and Change Control procedures and documentation • Process design conversations, keeping with best practices • Analyze system and compile system changes for performance tuning and adjustments needed by software or customer needs • Participates in the examination of the feasibility of projects during the project preparation phase for technical content and gaps • Coordinates the entrusted priority investment projects during the project implementation phase • Improve software to meet customer’s business needs and follow best practices • Manages and coordinates the work of subordinates during the project implementation phase, develops effective cooperation with businesses and functional organizations • Inspect changes before the customer performs user acceptance testing • Record and manage customer-specific implementation needs and requests • Coordinate with customers to resolve issues • Solid understanding of IT security best practice

Requirements

• Bachelor's Degree or Diploma usually in computer science, computer systems engineering, software engineering or mathematics or Completion of a college program in computer science is usually required. • Communication skills - both written and presentation skills • Be accountable and with a strong sense of ownership • Review system issues and act on them • Client-facing problem solver with a strong technical background • Manage Configure changes and upgrade software systems • Demonstrate the ability to communicate technical concepts • Demonstrate the ability to act independently while working with remote hands • Strong Project Management and Communication skills with the ability to work closely with Team members • Proficiency in Linux, SQL, Jira, Git/BitBucket, AWS, OCI, and other cloud platforms • Commercial Deployment Automation Tools • Technical documentation • Responsible for implementing, maintaining, and updating new and existing applications for customers • Knowledge in build systems support Jenkins/Bamboo/Maven • Monitor and troubleshoot critical customer infrastructure • Handle customer request priorities

Benefits

• Our employee benefits package will take effect after a 90 day probation period • medical • dental • vision • 401k or RRSP matching