Seasonal E-Commerce Customer Service Associate

Yesterday

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REEDS Jewelers

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REEDS Jewelers | Your Family-Owned Jeweler ∼ Trusted for Generations

jewelry • watches • diamonds • designer brands • jewelry repair

501 - 1000

Description

• Answering and interacting with customers through a multitude of channels, including calls, emails and chat. • Providing and processing any tele-sales transactions. • Actively listening to customers to troubleshoot potential concerns and providing satisfying resolutions for any conceivable challenges. • Offer knowledgeable insight into all merchandise offered, services available and funding options listed. • Serve as a liaison between our customers and our brick and mortar locations.

Requirements

• You must be a positive and caring individual who can epitomize both enthusiasm and empathy through forms of verbal and nonverbal communication. • Must be able to create a professional relationship with customers, that also contains levels of personal touch which illustrates each customer is personally cared for. • Must be goal oriented, results driven and self-motivated to make a difference at every opportunity. • Will need to be able to thrive in a fast-paced, constantly evolving environment. • Must have impeccable attention to detail and follow through. • Bilingual a plus!

Benefits

• Seasonal/Temporary associates enjoy a fun work environment and a generous merchandise discount. • For permanent positions, REEDS Jewelers offers a comprehensive compensation program, merchandise discounts, 401(k), and paid time off for both full-time and part-time positions. • Full-time team members are also eligible for our benefits program including health/dental/life/LTD insurance, and more!