ReflexAI
ReflexAI is a company that specializes in equipping human support and contact centers with scalable AI tools designed for advanced roleplay simulations and intelligent quality assurance. Their innovative AI-driven training solutions enhance communication, empathy, and problem-solving skills among team members in real-world scenarios, particularly focusing on crisis management and customer service interactions. The platform provides automated, data-driven feedback and quality assurance insights to optimize team performance and improve outcomes in high-stakes conversations.
Senior Product Designer
March 19
🐻 Alaska – Remote
🌺 Hawaii – Remote
💵 $140k - $170k / year
⏰ Full Time
🟠 Senior
🎨 Product Designer (UI/UX)
ReflexAI
ReflexAI is a company that specializes in equipping human support and contact centers with scalable AI tools designed for advanced roleplay simulations and intelligent quality assurance. Their innovative AI-driven training solutions enhance communication, empathy, and problem-solving skills among team members in real-world scenarios, particularly focusing on crisis management and customer service interactions. The platform provides automated, data-driven feedback and quality assurance insights to optimize team performance and improve outcomes in high-stakes conversations.
📋 Description
• Own the end-to-end user experience journey • Conduct research and market trend analysis • Develop key UX assets and maintain design library • Collaborate with product management, engineering, and customer success teams • Champion user-centricity and establish UX best practices • Prioritize design decisions strategically • Collect and analyze feedback to shape design requirements
🎯 Requirements
• 5+ years experience in product design, especially B2B products • Strong project management skills • Data-oriented and action-biased • Excellent communication and collaboration skills • Open to new perspectives and committed to lifelong learning • Deep sense of empathy for user needs
🏖️ Benefits
• Generous retirement • equity • healthcare • and PTO policies • Flexibility to work remotely from anywhere in the United States
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