Senior Product Manager

June 8

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Relay

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The business banking and money management platform that puts small businesses in complete control of their cash flow.

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Description

• Contribute to the planning, development, and launch of new initiatives • Frequently interview our customers 1-on-1 to deeply understand their needs and their pain points, using the learnings to identifying product opportunities • Foster strong collaboration among cross-functional teams including engineering, design, marketing, sales, and customer support • Leverage data to inform product decisions. Establish clear success metrics and use them to guide product development to measure success • Analyze product and business data to identify opportunities and prioritize features • Provide feedback on design and user experience, ensuring every product is a delightful experience for our users • Own a roadmap with your team of engineers to ensure we deliver successfully against goals. Help hold the team accountable to outcomes and ensure a high bar for product delivery • Elevate the Product Management practice at Relay, building an inclusive and supportive team culture

Requirements

• You have at least 4+ years of experience working as a Product Manager. We’re also open to speaking with hungry generalists (eg: consultants, ex-founders) who are eager to make an impact • You have a strong bias to action. We’re a fast-paced environment and we value quick decision making and iteration to maximize learning • You’re a maker and a builder; show us things you've written, designed or ideally, built • Your work experience shows a history of excellence and impact (not necessarily in product!) • You’re excited by the idea of talking directly with customers and deeply understanding their problems to craft solutions • You care deeply about small businesses and their owners/operators • You communicate clearly and concisely, both visually and in writing. You have a strong ability to bring clarity in ambiguous or uncertain environments

Benefits

• Competitive salary and meaningful equity • Comprehensive health benefits: enjoy full health benefits from day one • Flexible vacation and time off: every team member starts with 15 vacation days and 5 flex days to use as needed, plus an extra week of office closure during the end-of-year holidays so you can take time off to recharge and come back better for our customers • Personal and professional growth through ongoing feedback, mentorship, and coaching, work with peers and leaders who are invested in your growth and success • Top-tier equipment: as a Mac-first company, our Toronto offices have everything you need to produce your best work comfortably, from multiple screens to ergonomic seating. • Social connection: we believe in celebrating our wins with two annual company-wide get-togethers, quarterly team events, happy hours, and special events and networking opportunities with industry leaders