Content Engineer

November 2

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Rely Healthcare

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Description

•At Rely Health, we leverage a comprehensive suite of technology tools to ensure every patient receives personalized support throughout their healthcare journey. •Our patient care navigators utilize advanced AI-driven solutions, multi-channel communication platforms, and real-time data analytics to provide high-quality, cost-effective, and accessible care to diverse communities across the United States. •By combining human empathy with cutting-edge technology, Rely Health ensures comprehensive, efficient, and accessible care navigation for all patients. •As a Content Engineer you specialize in Prompt Engineering, No-Code Tooling, and Kibana. •The Content Engineer will play a pivotal role in developing LLM applications, designing prompts and optimize contextual results. •They will develop and refine AI prompts and responses to improve engagement relevance and overall customer experience. •The Content Engineer will work closely with cross-functional teams to mange our product roadmap, matching customers’ needs with our product vision.

Requirements

•Bachelor’s degree in related field (UX/UI design, Interaction Design, HCI, Computer Science) or equivalent experience •Proven experience with GPT (or similar AI content generation technologies and Kibana) •Strong knowledge of Elasticsearch and its integration with Kibana •Ability to communicate complex technical topics clearly and concisely •Experience interfacing with customers in a high-capacity and significantly driving the adoption of the product •Experience with other OpenAI products •Background in content creation or digital marketing •Experience with no-code or low-code platforms is a plus •Ability to build relationship across the company to effectively design products •Strong analytical skills to work evaluate model performance and improve prompt effectiveness •Knowledge of data visualization principles and best practices •Excellent problem-solving skills and a detail-oriented approach to design •Strong communication and teamwork skills, with the ability to collaborate effectively with cross-functional teams. •Ability to scope project timelines and meet appropriate deadlines •Creativity, open mindset to drive experimentation and internal R&D •Proven ability to translate complex technical concepts into clear, actionable insights for non-technical stakeholders, ensuring that customers can effectively leverage advanced product features.

Benefits

•401(k) •Dental insurance •Health insurance •Vision insurance •Technology reimbursement •Paid time off (Vacation, Sick, Holiday) •Paid Parental leave •Professional development