Customer Service - Office Administration

November 20, 2024

Apply Now

Receive Emails with Similar Jobs

RemoteVA

WebsiteLinkedInAll Job Openings

RemoteVA is a recruitment agency dedicated to connecting skilled professionals with virtual assistant opportunities globally. The company facilitates remote work arrangements, enabling individuals to find roles in administrative tasks, social media management, customer service, and other specialized fields. RemoteVA values flexibility, efficiency, and professional support, fostering long-term relationships with its network of virtual assistants. As a trusted platform, it offers a seamless hiring process and aims to match candidates with clients that appreciate their expertise and preferred work schedule.

201 - 500 employees

🎯 Recruitment

🤝 B2B

📋 Description

• Location: Remote (Arizona Time Zone) • Working Hours: 10:00 AM - 6:00 PM (Arizona Time) • Position Type: Full-Time • About the Role: We are seeking a motivated and organized individual to join our team as a Customer Service & Office Administrator. In this role, you will be responsible for providing exceptional customer service via phone, email, and WhatsApp, as well as assisting with various administrative tasks to support the smooth operation of the office. • Key Responsibilities: • Respond to customer inquiries via phone, email, and WhatsApp in a timely and professional manner • Handle customer service issues and provide effective solutions • Assist with administrative tasks including data entry, scheduling, and filing • Manage and maintain communications using QB (QuickBooks), Constant Contact, and basic Google and Microsoft programs • Ensure all customer information is updated and accurate in our systems • Collaborate with team members to ensure efficient office operations

🎯 Requirements

• Previous experience in customer service or office administration preferred • Strong communication skills (both verbal and written) • Proficiency with QB (QuickBooks), Constant Contact, and basic Google and Microsoft Office programs (Word, Excel, etc.) • Excellent organizational and multitasking abilities • Ability to work independently and as part of a team • Positive attitude and strong problem-solving skills