Software Engineer

3 days ago

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Replicant

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The Leader in Contact Center Automation.

Artificial Intelligence • Telephony • Machine Learning • Conversational AI • TTS

51 - 200

Description

• Replicant was founded on the belief that machines are ready to have useful, complex conversations. • As the leader in Contact Center Automation, Replicant helps companies automate their most common customer service calls. • AI platform allows consumers to engage in natural conversations to resolve their customer support issues, 24/7. • Looking for a Software Engineer to design, build, and improve customer-facing Thinking Machines™.

Requirements

• B.S. or greater in Computer Science or a related field (math, physics, engineering) and strong CS fundamentals • Proven track record with 3+ years of experience in Typescript or Javascript • Proficiency with code versioning systems such as GitHub or GitLab • Experience with cloud hosting providers such as AWS and GCP • Prior experience working on a production SaaS application • Thrive in high-paced interactive team environments • Strong team player • A strong sense of ownership and customer empathy • Excellent communication skills and a vivid imagination • Openminded and independent thinker who likes to own and solve challenging and complex problems • Willingness to learn new skills, technologies, and frameworks as needed • A keen eye for data flow and building well-designed, testable systems • Experience working with REST APIs, Authentication (OAuth 2.0 and Basic) • Experience with enterprise tools like Salesforce and Zendesk experience is a plus • Experience with Jest as a Unit Testing framework is a plus

Benefits

• Remote working environment that respects time zone differences • Highly competitive salaries, equity, and for US Employees, a 401(k) plan • Top of the line healthcare (medical, vision, and dental) • Health and Wellness Perk • Equipment Stipend • Flexible vacation policy • Amazing team trips & offsites where you can find our CEO baking bread for the team • Replicants are eligible for a 5-week sabbatical after being at the company for 4.5 years