Replicated
Replicated is a software platform designed to help companies easily distribute their software to enterprise customers in complex environments. It provides tools for developing, testing, releasing, licensing, installing, and supporting applications, with a focus on self-hosted and air-gapped deployments. Replicated enables its clients to manage software lifecycle and compatibility across diverse on-premises infrastructure, including Kubernetes environments. Trusted by major enterprises, Replicated assists in streamlining installations, managing software releases, and supporting customer deployments efficiently.
Kubernetes • On-prem • Multi-prem • Helm
Customer Reliability Engineer
February 7
Replicated
Replicated is a software platform designed to help companies easily distribute their software to enterprise customers in complex environments. It provides tools for developing, testing, releasing, licensing, installing, and supporting applications, with a focus on self-hosted and air-gapped deployments. Replicated enables its clients to manage software lifecycle and compatibility across diverse on-premises infrastructure, including Kubernetes environments. Trusted by major enterprises, Replicated assists in streamlining installations, managing software releases, and supporting customer deployments efficiently.
Kubernetes • On-prem • Multi-prem • Helm
📋 Description
• Replicated is a Commercial Software Distribution Platform. • Helps software vendors distribute their applications into self-hosted environments like VPC, on-prem, air gap, and more. • Fully remote and plan to stay that way! • We're open to any state in the US, Canada, the UK, Australia, and New Zealand. • Expanding its global Customer Reliability Engineering (CRE) team. • Work directly with customers to solve complex technical challenges related to application deployment, management, and troubleshooting. • Provide expert support to customers, resolving issues related to Kubernetes, Linux, and Replicated products. • Work proactively with customers to ensure they are successfully deploying, managing, and scaling their applications using Replicated. • Collaborate closely with senior CREs and product engineers to share customer feedback and identify product improvements. • Invest in your personal and professional growth.
🎯 Requirements
• 2+ years experience with Linux system administration • 2+ years experience with Kubernetes and Helm • Exceptional technical and non-technical communication and interpersonal skills. You must be able to clearly explain complex technical concepts to both technical and non-technical audiences. • Strong problem-solving skills and the ability to think critically under pressure. • A customer-centric mindset and a genuine desire to help others succeed. • Experience with CNCF tools • Familiarity with Go and the ability to debug Go programs • Customer facing experience
🏖️ Benefits
• Health/Dental/Vision • Life/AD&D • LTD/STD • FSA • 401K • Stock options • Partner perk programs • Generous time off, we expect you to take a minimum of 3 weeks of per year • Laptop+accessories you need to get set up • Generous home office set up allowance or co-working space allowance - up to $10,000 per year! • Curiosity Budget to help you keep learning and growing!
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