Project Manager - Enterprise Implementation

2 days ago

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Logo of Restaurant365

Restaurant365

Catering Software • Restaurant Operations Software • Restaurant Accounting Software • Restaurant POS Integration • Franchising Software

201 - 500 employees

Founded 2014

🛍️ eCommerce

☁️ SaaS

🏢 Enterprise

Description

• Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. • The Project Manager (PM) will manage internal and external resources to successfully deliver service engagements on time, in scope, and on budget. • This role is a balance of independent work, owning and developing multiple new accounts at a time, managing client expectations, and driving continuous improvement. • The PM will partner with Implementation Managers, Integration teams, Sales counterparts, Product, and other Customer Success team members to help clients onboard and grow. • A successful PM has a consultative mindset and will apply best practices and solutions to each client based on their individual business processes and goals. • The PM will deliver industry, technology and change management thought leadership while encompassing R365 core values: Solve Problems – Together, Share Positive Vibes, Love Good Food, and Relentlessly Seek Greatness. • To build successful relationships with our team and clients, client onsite travel and company event travel may be required up to 25% of the time.

Requirements

• 5-7 years of experience in software implementation, project management, or services deployment in a SaaS environment (preferred experience in project management related to restaurant/hospitality industry and organizational change-management consulting). • A history of servicing large, complex organizations with complex tech stacks, including working with Fortune 500 brands and Enterprise projects. • Strong organizational, communication, and leadership skills, with the ability to manage multiple Enterprise projects simultaneously. • Technical proficiency with project management software. • Successful candidates are innovative, persuasive, and creative, with a genuine curiosity in their clients’ business. • Goal and results oriented, optimistic, smart, value-added mindset, proactive and easily adapts to change. • Strong empathy for customers AND passion for project management and organization. • Professional certification in Project Management (e.g., PMP). • Experience with Agile project management methodologies. • Bachelor’s degree in Business Administration, Hospitality Management, or related field. • A background in accounting or familiarity with accounting principles is advantageous. • Previous experience with Restaurant 365 software or similar platforms.

Benefits

• This position has a salary range of $98,000-$122,000. The above range represents the expected salary range for this position. The actual salary may vary based upon several factors, including, but not limited to, relevant skills/experience, time in the role, business line, and geographic location. Restaurant365 focuses on equitable pay for our team and aims for transparency with our pay practices. • Comprehensive medical benefits, 100% paid for employee • 401k + matching • Equity Option Grant • Unlimited PTO + Company holidays • Wellness initiatives

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