Field Service Engineer

10 hours ago

🏖️ New Jersey – Remote

Although this job is listed in New Jersey, this company may be open to hiring remote in other states.

⏰ Full Time

🟢 Junior

🟡 Mid-level

🔧 Field Service Engineer

Apply Now

Receive Emails with Similar Jobs

Revvity

WebsiteLinkedInAll Job Openings

Revvity is a science-based solutions company that leverages innovation across life sciences and diagnostics to improve lives everywhere. The company serves a diverse customer base, including academia, pharma/biotech, clinical laboratories, and healthcare professionals. Its extensive range of products and services includes genomic analysis, clinical diagnostics, cell and gene therapy, drug discovery, precision medicine, and advanced automation solutions. Revvity is committed to empowering scientists with cutting-edge tools and comprehensive solutions to enhance research and development, diagnostics, and clinical testing. With a focus on accelerating time to market while ensuring quality, Revvity is dedicated to revolutionizing next-generation breakthroughs in healthcare and life sciences.

10,000+ employees

🧬 Biotechnology

💊 Pharmaceuticals

⚕️ Healthcare Insurance

📋 Description

• Responsible for supporting several testing labs in the greater New York City and New Jersey area. • Installing, maintaining, validating, and repairing Revvity and/or multivendor instrumentation at customer sites with best-in-class service. • Independently troubleshooting, resolving, and testing technical issues. • Accountability for assigned company assets to include: Company vehicle, tools, test equipment, telecommunications equipment, personal service parts inventory, or other company owned assets. • Completing all administrative tasks to include but not limited to time reporting and assigned training. • Acting as primary Service liaison for customer, building a strong relationship ensuring their satisfaction. • Performing installations and delivering customer training for instrument operation and user maintenance, one on one or in smaller group sessions. • Supporting the customer relationship by ensuring customer expectations and scheduling work accordingly. • Providing scheduled preventative maintenance for contract customers, remedial maintenance for non-contract customers, and all warranty services applicable to Revvity supported products in the field. • Communicating service offerings including training, support, software, laboratory services products and field upgrades. • Enhancing Revvity’s product quality by proactively reporting improvement opportunities via the quality notification process.

🎯 Requirements

• BS/BA in a STEM field and 2+ years of experience with installation, preventive maintenance, troubleshooting, support and/or end user utilization of scientific instrumentation OR Associate Degree in a STEM field with 4+ years of experience with installation, preventive maintenance, troubleshooting, support and/or end user utilization of scientific instrumentation OR High school diploma or GED and 6+ years of experience with installation, preventive maintenance, troubleshooting, support and/or end user utilization of scientific instrumentation • Experience with Automate Liquid Handling, Micro-fluidics, and motion control systems • Ability to troubleshoot and diagnose complex technical issues • Strong electro-mechanical skills • Excellent organizational and communication skills • Valid Drivers License • Experience in MS-Office products

🏖️ Benefits

• Medical, Dental, and Vision Insurance Options • Life and Disability Insurance • Paid Time-Off • Parental Benefits • Compassionate Care Leave • 401k with Company Match • Employee Stock Purchase Plan