Implementation Specialist - Remote, Hawaii/Australia Time Zones

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Description

• Welcome new clients to the platform • Provide orientation and training • Assess client needs and expectations • Ensure operational alignment • Gather and relay client feedback • Resolve issues during implementation • Maintain records of client interactions • Work closely with team members • Serve as a client advocate

Requirements

• At least two years of experience in client-facing roles • Proficiency with modern technology platforms • Exceptional communication skills • A proactive attitude • Strong willingness to learn and adapt • Experience in a similar role (desirable)