Primary Support Engineer - SAP S4 BASIS, HANA

November 14

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Rimini Street

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PeopleSoft • Oracle Database • Oracle E-Business Suite • SAP • JD Edwards

1001 - 5000

Description

• Provide exceptional remote-based support for mission-critical SAP applications • Solve complex customer issues using methodical troubleshooting • Work closely with customers to understand their needs, support business change • Develop application break fixes for critical product defects • Manage one or more key assigned accounts as a technical/functional advisor • Be a pro-active contributor to a support organization which is running 24x7

Requirements

• Bachelor Degree in Computer Science or related field or equivalent experience • SAP certification(s) preferred • 10+ years relevant SAP experience particularly with Basis, Middleware and Enterprise Portal Administration/2JEE/ABAP (Dual-stack), including System Administration, User Administration, Content Administration • 5+ years direct support of application end-users in a Corporate environment • 4+ years of Enterprise Portal (EP5.x, 6.x, 7.x) and NetWeaver development • 3+ years of SAP WAS 6.2, 6.4, ITS, EP5.x, 6.x, 7.x, NetWeaver, J2EE, Web Dynpro and iView design and development • Experience in SAP HANA configuration, installation and administration, including HANA dB, HANA Client & HANA Studio • Experience in SAP Migrations to HANA using latest tools like DMO and SUM • Experience in HANA Security, HANA SLT Configuration, Suite on HANA and BW on HANA Migrations and HANA System Monitoring • Working knowledge of multiple databases (Oracle, MSQSL, MaxDB, DB2, HANA etc.) • Strong knowledge of SAP HANA SPS03/10 including hands on working experience in HANA Modeling • Hands on experience in using SAP BODS (Business Objects Data Services), SLT and SDA (Smart Data Access) to extract structured/unstructured data from different source systems into HANA • Working knowledge of Solution Manager and its various ALM processes such as Solution Documentation, Test Management, Change Request Management, Application incident Management, technical operations. Landscape Transformation, Upgrade Management etc. • Working knowledge of multiple operating systems (AIX, Linux, Windows etc.) • A track record of successful roles in several SAP implementation or upgrade projects • Deep working knowledge and understanding of supporting business processes • Analytical, logical problem resolution skills • Knowledge of localizations: architecture, implementation and key functionality • Expertise with SAP R/3, ECC, SAP Netweaver, SAP Knowledge Management including full life-cycle implementation experience, configuration and administration of the application • Knowledge of maintenance/patching mechanics and SAP architecture • Knowledge of transport strategy for portal content utilizing CTS+ (Enhanced Change and Transport System) or other SAP transport tools for JAVA-based development including portal content, Dynpro content and KM content • Demonstrable history solving complex problems across multiple modules • Proficient in setup of Source System for BW, BEx Web in NW20004s • Installation, Configuration and Administration of NWDI (NetWeaver Development Infrastructure) and NWDS (NetWeaver Development Studio) • Excellent knowledge about administering and managing SAP J2EE Web Application Server. • Excellent knowledge of the tools: J2EE Visual Administration, Configtool, SDM, System Analyzer and other configuration tools in J2EE engine for portal components and applications • Portal User Management Engine (UME) configuration with SAP R/3, LDAPs • Single Sign-On Configuration between Portal and the SAP Systems • Enabling SSL for Enterprise Portal and Knowledge Management & Collaboration • Configuring cluster installations for load balancing • Installation and configuration of Apache as the Reverse Proxy • Installed and configured TREX • Knowledge in backup/recovery scheme for the portal • Major OS/DB platforms for SAP solutions • SAP Basis Components on SAP NetWeaver (AS ABAP, AS Java, BW, PI, EP) • Business Solutions Technical administration of BusinessObjects • Technical administration of OpenText Archive Center and xECM for SAP • SAP HANA Administration • RCA for all kinds of problems • SAP installation, patch, upgrade, migration • Performance analysis • Security - User authorization, SSO, SSL • Strong knowledge of key application functionality, tables and relationships • Deep knowledge of SAP customization/extension methodologies • Excellent development skills using SAP toolset