RingCentral is a leading global provider of cloud-based communications and collaboration solutions for businesses. It offers a comprehensive suite of services including voice, video, messaging, and collaboration tools that integrate seamlessly across devices to enhance communication and productivity. Over 400,000 organizations worldwide, from small businesses to Fortune 1000 companies, rely on RingCentral to connect teams, manage customer interactions, and conduct virtual events. With its robust and secure platform, RingCentral empowers businesses to stay connected and efficient, supported by AI-driven capabilities and a strong emphasis on innovation and reliability.
Cloud-based business phone systems • virtual PBX • unified communication • smartphone apps • Internet fax
January 10
🏄 California – Remote
🤠 Texas – Remote
💵 $129.8k - $241.2k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
💸 Sales Engineer
🦅 H1B Visa Sponsor
RingCentral is a leading global provider of cloud-based communications and collaboration solutions for businesses. It offers a comprehensive suite of services including voice, video, messaging, and collaboration tools that integrate seamlessly across devices to enhance communication and productivity. Over 400,000 organizations worldwide, from small businesses to Fortune 1000 companies, rely on RingCentral to connect teams, manage customer interactions, and conduct virtual events. With its robust and secure platform, RingCentral empowers businesses to stay connected and efficient, supported by AI-driven capabilities and a strong emphasis on innovation and reliability.
Cloud-based business phone systems • virtual PBX • unified communication • smartphone apps • Internet fax
• The RingCentral GSP CX Sales Engineer is a technical pre-sales specialist • Engage in business led conversations with customers and partners • Develop and cultivate relationships with partners, customers, sales and support teams • Provide industry, technical, and product insight to partners and customers • Actively participate as a subject matter expert for certain products and technologies
• 4+ years’ experience in Contact Centre technologies, products and solutions with vendors such as Nice Incontact, Genesys, 8x8, Five9’s, Cisco, Verint, Cognigy, Google • 4+ years of experience serving in a SaaS (Software as a Service) environment, or equivalent, relevant experience • Experience of working in either a direct or a channel environment with pre-sales experience is a must • Ability to provide technical leadership to the Sales & Partner Account teams • Ability to uncover, drive and transition opportunities • Ability to work effectively on a remote basis • Excellent written and verbal communication skills • Strong understanding of VoIP and data networking protocols including: SIP, MGCP, RTP, IMS, HTTP/S, XML, SMTP, SNMP, SSH, etc.
• Comprehensive medical, dental, vision, disability, life insurance • Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits • 401K match and ESPP • Paid time off and paid sick leave • Paid parental and pregnancy leave and new parent gift boxes • Family-forming benefits (IVF, Preservation, Adoption etc.) • Emergency backup care (Child/Adult/Pets) • Employee Assistance Program (EAP) with counseling sessions available 24/7 • Free legal services that provide legal advice, document creation and estate planning • Employee bonus referral program • Student loan refinancing assistance • Employee perks and discounts program
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