Sales Engineer

October 2

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RingCentral

WebsiteLinkedInAll Job Openings

Cloud-based business phone systems • virtual PBX • unified communication • smartphone apps • Internet fax

5001 - 10000 employees

Founded 1999

📡 Telecommunications

☁️ SaaS

Description

• The RingCentral Carrier Sales Solutions Engineer is a technical pre-sales specialist. • Responsible for partnering with Service Providers organizations, direct sellers, and their Channel Partners. • Must have in-depth knowledge on the entire RingCentral Ecosystem including other UCaaS solutions, Legacy voice, data networking, and security. • Primary responsibilities include general partner enablement and training, remote and onsite product demonstrations, co-selling, prospect network readiness, and solution validation via Proof of Concepts (POC) for sales opportunities. • Additional responsibilities include business development, monitoring and supporting SE collaborative teams, manage customer feature requests and document for product team, lab testing, and support Service Provider’s related internal and customer facing events.

Requirements

• 4+ years of experience serving in the capacity of a Technical Sales Engineer in a SaaS environment, or equivalent, relevant experience. • 4+ years of experience working in Solution Sales Engineering capacity selling directly to Service Providers. • Proven ability to provide technical leadership to the account team and engineers. • Ability to teach other members of the team and effectively manage a team of highly skilled Sales Engineers. • Must be able to coordinate across various groups and functional teams. • Ability to apply solutions, technology and products to a business opportunity. • Willingness to travel regularly throughout assigned region. • Knowledge and demonstrated operating experience in one or more of the following areas of specialization: Voice, Video, Mobile Communications. • Knowledge of VoIP, IMS, and data networking protocols. • Understanding of Service Providers provisioning, billing, and integration processes. • Understanding of customer communications requirements and business drivers for enterprise business markets. • Competitive knowledge including solution, technology and product offerings. • Demonstrates the ability to excel at understanding and communicating complex technical solutions and issues. • Excellent written, oral, and presentation communication skills. • Bilingual (English and French) preferred. • Some understanding of software development technologies is desirable. • Some experience with project management and resource tracking desired. • Demonstrated ability to implement, drive and track projects.

Benefits

• Comprehensive medical, dental, vision, disability, life insurance • Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits • 401K match and ESPP • Paid time off and paid sick leave • Wellness programs including 1:1 coaching and meditation guidance • Paid parental and pregnancy leave and new parent gift boxes • Family-forming benefits (IVF, Preservation, Adoption etc.) • Emergency backup care (Child/Adult/Pets) • Pet insurance and Pet Telehealth • Employee Assistance Program (EAP) with counseling sessions available 24/7 • Free legal services that provide legal advice, document creation and estate planning • Employee bonus referral program • Student loan refinancing assistance • Employee perks and discounts program