Solutions Engineer - Enterprise Digital Advisor

September 26

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RingCentral

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Cloud-based business phone systems • virtual PBX • unified communication • smartphone apps • Internet fax

5001 - 10000

Description

• A Platform Sales Engineer, Enterprise Digital Advisor (EDA) from Global 2000 and Fortune 1000 sales segment background with in-depth knowledge on the entire RingCentral Ecosystem, this includes RingCentral Contact Center, RingCX, and RingEx. • Experience with other UCaaS solutions, Legacy voice, data networking (TCP/IP, Firewalls, Ports, Cabling), and cybersecurity. • The EDA must have a strong background in system integrations, data warehouse, platform as a service, APIs, ISV integrations, and integrations with Salesforce, Workday, Oracle. • Primary responsibilities include direct customer solutioning & development, general partner enablement and training, conducting remote and onsite product demonstrations, co-selling, prospect network readiness, solution development and validation through workshops, Proof of Concepts (POC) for sales opportunities. • Must be collaborative and willing to roll up their sleeves with the sales and client teams. • Business development, monitoring and supporting SE collaborative teams, managing customer expectations and documents for product roadmap, lab testing, identifying strategic integrations and technology partners, continued education on the platform and underlying technologies, and supporting Service Provider’s related internal and customer facing events.

Requirements

• Bachelor's degree in Computer Science or Finance (preferred), or equivalent • 10+ years of experience serving in the capacity of a Technical Sales Engineer in a SaaS (Software as a Service) environment, or equivalent, relevant experience • 5+ years’ experience with system integration and business focused solutions engineering • 5+ years of experience working in Solution Sales Engineering capacity selling directly to Global 2000/Fortune 1000 customers and adjacent partners • Experience integrating solutions into the Microsoft Team environment

Benefits

• Comprehensive medical, dental, vision, disability, life insurance • Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits • 401K match and ESPP • Paid time off and paid sick leave • Wellness programs including 1:1 coaching and meditation guidance • Paid parental and pregnancy leave and new parent gift boxes • Family-forming benefits (IVF, Preservation, Adoption etc.) • Emergency backup care (Child/Adult/Pets) • Pet insurance and Pet Telehealth • Employee Assistance Program (EAP) with counseling sessions available 24/7 • Free legal services that provide legal advice, document creation and estate planning • Employee bonus referral program • Student loan refinancing assistance • Employee perks and discounts program