E-Commerce Product Manager

March 11

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Riverside Insights

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Assessments play a critical role in unlocking a person’s true potential. Actionable insights — derived from accurate, reliable and consistent data — create opportunities that help people thrive. Through our proven portfolio of trusted and precise assessment solutions, Riverside Insights offers the clarity and perspective needed to create a meaningful impact at the state, district and individual levels. We're dedicated to creating and providing a broad range of high-quality, time-tested professional testing products and services as well as delivering meaningful information that can enhance the lives of children and adults.At Riverside Insights, we are fueled by a powerful mission: to provide insights that help elevate potential. This stems from a core belief that every person should have the ability to understand their potential and be guided to the resources that enables them to realize that potential. We aspire to enrich 1B lives globally by 2030 by providing insights born of research-based assessments to students, clinical patients, and employees/companies. Elevating potential is what we do… and for over 80 years, developing and providing research-based assessments has been how we do it. Riverside is one of the preeminent and most longstanding assessment developers/publishers nationally. Riverside is a “purpose-fueled, values-led” company that is aligned behind a “PeopleFirst” ethos and a set of 5 very important core values that guide who we work with, how we make decisions, and the standard that we hold ourselves to. Riverside Insights strives for excellence. We recognize that we must have the best people, and the best people are drawn from the broadest pool of applicants. The people we need can be found only by looking across the full spectrum of race, color, religion, creed, sex, age, national origin, citizenship status, disability, qualified veteran status, genetic information, marital status, sexual orientation and gender identity.

Assessment • Education • K-12 • Clinical and Special Needs • Psychology

201 - 500 employees

Founded over 80 years

📋 Description

• We are seeking a dynamic E-Commerce Product Manager to optimize our digital commerce experience, enhance customer engagement, and drive revenue growth. • The ideal candidate has experience in e-commerce, SaaS-based models, or D2C marketing and excels at improving online user experiences. • Develop and execute the digital commerce roadmap. • Improve conversion rates through UX enhancements, A/B testing, and checkout optimizations. • Increase cart additions, reduce abandonment, and drive upsell/cross-sell strategies. • Develop and execute retention strategies for subscription products. • Optimize e-commerce experience for seamless renewals. • Maintain e-commerce dashboards and track key performance metrics. • Align with business units and document workflows. • Establish clear stakeholder communication and request management. • Lead website refresh efforts for a consistent user experience.

🎯 Requirements

• 4+ years of experience in e-commerce product management, preferably in a SaaS-based or D2C marketing environment. • Strong knowledge of e-commerce platforms (BigCommerce preferred) and digital commerce tools. • Proficiency in Google Analytics, A/B testing, and data-driven decision-making. • Experience in subscription retention strategies and optimizing digital commerce workflows. • Ability to collaborate with cross-functional teams, including Marketing, CX, and Data Engineering. • Strong vendor management experience with third-party commerce and analytics tools. • Excellent problem-solving skills, attention to detail, and the ability to execute in a fast-paced environment.

🏖️ Benefits

• Medical, Dental, and Vision plans • Company paid basic life and AD&D insurance • Company paid short-term and long-term disability • Supplemental life insurance options • Company paid Employee Assistance Program (EAP) • Retirement plan with discretionary company matching • Flexible Spending Account (FSA) and Health Savings Account (HSA) options • Premium subscription to Calm for employee and dependents • Company paid time off (PTO) • 13 named holidays, 2 floating holidays, and 4 early-release half days • Quarterly Focus Days • Flexible work arrangements • Work-from-home expense reimbursement • Tuition Reimbursement Program • Company orientation and 30/60/90 Day Onboarding