Senior Systems Analyst - Programmer

March 4

🗽 New York – Remote

Although this job is listed in New York, this company may be open to hiring remote in other states.

💵 $85k - $105k / year

⏰ Full Time

🟠 Senior

⚙️ Systems Engineer

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Rochester Regional Health

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Rochester Regional Health is an integrated health services organization serving the people of Western New York. It operates multiple hospitals and healthcare facilities, providing a wide range of healthcare services, including emergency care, primary care, specialty clinics, and urgent care. The organization is committed to medical education and research, offering training programs, residencies, and clinical trials. Rochester Regional Health focuses on comprehensive care with emphasis on treating patients respectfully and meeting their diverse medical needs across all stages of life.

cardiology • bariatric surgery • oncology • endocrinology • primary care

10,000+ employees

⚕️ Healthcare Insurance

📚 Education

🤝 Non-profit

📋 Description

• We are seeking a JIRA Administrator with a passion for configuring JIRA to improve collaboration, optimize workflows, and manage our growing portfolio of projects across our Health System. • The ideal candidate will be able to apply knowledge of different project management processes and design JIRA workflows with an agile mindset. • The successful candidate will support the implementation of JIRA and other applications within the Atlassian Marketplace. • Responsibilities will include: • Build, configure and administer Data Center based JIRA product from Atlassian. • Configure, JIRA for new requirements and enhancements as well as perform JIRA administration work such as user and group configurations. • Primary responsibility is working with internal teams and other cross functional team to configure projects. • Collaborate with leadership and infrastructure teams in developing scalable, efficient, and maintainable solutions using JIRA including Clustering and other optimizations. • Create tailored configurations, workflows, automations, reports, and integrations that meet specific user requirements. • Configure, administer, and enhance JIRA for Resource Capacity Reporting and User Time Reporting as well as other reporting needs. • Implement JIRA automations using JIRA Automation and/or scriptrunner. • Design and Lead/Assist in the integration of other Atlassian Applications such as Confluence and Crowd/AD integrations. • Manage implementation issues, escalations and action items. • Exercise good design and judgement in implementing best practices to avoid anti-patterns and feature bloat.

🎯 Requirements

• 3+ years of experience administering, supporting and customizing JIRA to meet the needs of diverse groups of customers and/or developers. • Experience with administering and developing software team solutions on Atlassian tools especially JIRA and Confluence. • Proficient in ScriptRunner/Groovy/JQL. • Experience using JIRA REST APIs. • Advanced understanding of JIRA workflows, permission schemes, notification schemes, screens schemes, etc. • Excellent oral and written communication skills. • Ability to adapt quickly to an existing, complex environment. • Experience setting and managing user permissions.