Senior NetSuite Application Analyst
December 12
Description
• Who we are: Want to make an impact? Join our pack and come work (and play!) with us. • We believe everyone deserves the unconditional love of a pet—and at Rover, our mission is to make it easier to experience that love. • Founded in 2011, the Rover app and website connect dog and cat parents with loving pet sitters and dog walkers in neighborhoods across the US, Canada, and Europe. • We empower our community of trusted pet sitters and dog walkers to run their own pet care businesses on Rover with the tools and security of a global company to back them. • Headquartered in Seattle, Washington, we work closely with our teams in Barcelona, San Antonio, Spokane, and remote locations. • We’ve got a reputation for being a great place to work, having been named among the 100 Best Companies to Work For in Seattle Business Magazine and Washington’s Best Workplaces in the Puget Sound Business Journal. • We're an agile, fast-growing company, and our leadership comes from some of the world's most respected tech companies. • At Rover, our furry coworkers are just as important as our human ones—and we wouldn’t have it any other way. • Along with making the joys of pet parenthood more accessible, we’re committed to fostering a diverse, inclusive, and welcoming community of pet people—and that starts with our employees. • Meet the team: Our growing team of four (soon five!) Application Analysts support CRM, ERP, and other applications Rover relies upon to coordinate our customer contacts and satisfy our financial reporting obligations. • Our current tech stack is Zendesk for core CRM and the NetSuite OneWorld ERP. • All of our supported apps are multi-tenant and cloud-based, i.e. no on-prem servers. • This team has the opportunity to work with a broad cross-section of Rover teams on projects that really make a difference. • Who we're looking for: This role focuses on providing support and maintenance of NetSuite and adjacent apps. • A successful candidate will be able to act directly, at a high skill level, to resolve technical issues, coordinate the implementation of new features and functionality, and collaborate with our partner teams in leading or making significant contributions to projects/initiatives with potentially company-wide impact. • The position requires a highly qualified, self-motivated employee with a love for tool optimization, and a drive for efficiency and process improvement.
Requirements
• Bachelor's degree or equivalent experience in a technical or business field preferred • 3-5 years direct experience administering and optimizing NetSuite for a multi-national company, public company experience preferred • Curious, creative, and dedicated technologist with well-honed project management, multitasking, prioritization, and communication skills • Road-tested ability to apply technology to resolving practical business problems • Adept at balancing attention to detail with expeditious execution in a fast-paced environment • Strong prioritization skills, able to re-prioritize as needed in response to evolving business needs • Outstanding teammate with a customer- and solution-focused demeanor • Adept at understanding business processes and translating business requirements into application functionality, including the ability to effectively and compassionately seek clarity from non-technical collaborators
Benefits
• Competitive compensation • Long-term incentive plan with a company performance-based cash payout • Permanent contract • Pension Plan • Meal tickets through Cobee • Generous PTO Allowance • Hybrid schedule • Private health insurance • Discounted Gym Membership • Bring your dog to work (and unlimited puppy time) • Monetary help for adopting a dog plus yearly credit to use on our platform • Flexible work hours, sometimes you’ll need to be in at certain times, but on the whole, we’re pretty flexible when it comes to managing workload and time • Grab snacks, fresh fruit, in our kitchen to keep yourself going • Regular team activities, including happy hours, game nights, and more
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