Associate Account Implementation Manager

March 12

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RxVantage

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RxVantage is a healthcare technology company that provides a platform connecting medical professionals and healthcare organizations with pharmaceutical representatives and industry experts. Their service aims to streamline the coordination and scheduling of meetings to ensure that medical practices have access to the latest pharmaceutical information and innovations.

Medical Practice Efficiency Tools • Sunshine Act • Medical Practice Operations • Patient Assistance Programs • Meeting Logistics

51 - 200 employees

⚕️ Healthcare Insurance

☁️ SaaS

💊 Pharmaceuticals

💰 Series B on 2020-01

📋 Description

• Associate Account Implementation Manager • Remote - Full Time • We are seeking an Associate Account Implementation Manager to join our Practice Growth team, a pivotal role as we continue scaling our operations at RxVantage. • This person will play a crucial part in onboarding and supporting medical practices, ensuring they successfully integrate with our platform and achieve long-term success. • Conduct registration calls with medical practices to guide them through the onboarding process, ensuring they understand how to navigate the platform. • Set up office accounts, manage their status, and maintain data integrity within Salesforce and Outreach. • Oversee practices post-launch for the first 90 days to ensure product usability and drive long-term engagement. • Present new features to both new and existing customers and activate those features in their account settings if they show interest. • Identify and explore opportunities to expand existing customer locations and launch new ones during customer interactions. • Participate in special projects as assigned by management and collaborate with the full Account Management team to optimize client engagement strategies. • Provide valuable feedback on practice performance, how we can improve our services, and insights into scaling our approach to manage multiple accounts effectively.

🎯 Requirements

• 2+ years in New Client Implementation or Onboarding roles, ideally within the healthcare or pharmaceutical industries. • Familiarity with SaaS platforms and experience working with Salesforce, Outreach, and video conferencing tools like Zoom/Google Hangouts. • BA/BS degree or equivalent practical experience. • Strong communication, multitasking, and organizational skills. • Collaborative spirit with the ability to work independently. • Passion, curiosity, and a results-driven mindset.

🏖️ Benefits

• Competitive salary • 100% company-paid premiums for employee’s medical health, vision, and dental plans • Work from anywhere within the Continental U.S. • 401k matching • Life insurance • Flexible PTO • 100% paid parental leave • Post-parental leave program - $5k stipend to assist with expenses, 4 week 100% paid “Ease-Back” return to work transition period • Charitable donation matching