Project Manager - CSD

September 18

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SailPoint

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Enterprise Software • Identity & Access Management • Identity & Access Governance • Identity Governance & Administration • Compliance Controls

1001 - 5000

Description

• Project Managers (PM) at SailPoint begin with a structured onboarding and mentorship program to orient themselves with our SaaS and/or Software delivery and models. • Within 1-2 months, the n you will lead customer projects by preparing project plans, meeting with internal teams and customers on a weekly basis, tracking progress and deliverable completion, maintaining project status, forecasting, and budget reporting, and documenting project risks and issues. • After 6 months, you will have demonstrated a strong understanding of our delivery methodology and led significant PM duties for small-medium projects, e.g., hosting project kickoffs and weekly meetings and maintained project budgets, timelines, milestones, and risk management. • Within 1 year, you will be expected to manage all project management duties for various project types and complexity resulting in a self-sustaining project management portfolio. • Execute project management duties for Phase 1 (and other PS) customer engagements within the Customer Success Delivery (CSD) team. • Manage project stakeholders and customer expectations, ensuring customer concerns, risks, and requirements are anticipated, documented, and resolved proactively • Create and consistently update comprehensive project documentation (project plans, weekly status and budget reports, and risks and issues logs) in appropriate repositories • Assist engagement managers with maintaining project scope and address any change order needs promptly, as applicable • Provide accurate updates on project progress to customers and SailPoint management

Requirements

• 5+ years of professional work experience as part of a Software, SaaS, or consulting company • Including 3+ years of formal project manager experience • Excellent organization and communication skills • Experience working with customers, partners, and internal stakeholders • Experience with essential project management duties (project planning, managing budgets, monitoring project scope, owning stakeholder communication, and risk management) • Experience managing projects across multiple teams and geographies to ensure projects are delivered to specification, on-time, and within budget • Certifications: Project Management Professional (PMP) a plus, or Certified Associate in Project Management (CAPM)