SailPoint
SailPoint is a leader in identity security solutions, providing an intelligent and autonomous platform designed to meet the evolving security needs of modern enterprises. Their products, including IdentityIQ and Identity Security Cloud, offer a unified and comprehensive approach to managing and securing enterprise identities. SailPoint helps organizations mitigate cyber risks, improve IT efficiency, and maintain compliance through advanced capabilities such as cloud infrastructure entitlement management, non-employee risk management, and data access security. By integrating AI and machine learning, SailPoint enables organizations to streamline identity processes, enhance security measures, and accelerate onboarding. They serve multiple industries, including education, financial services, government, and healthcare, by offering tailored identity governance and administration solutions.
Enterprise Software • Identity & Access Management • Identity & Access Governance • Identity Governance & Administration • Compliance Controls
Senior Application Monitoring Engineer
February 12
SailPoint
SailPoint is a leader in identity security solutions, providing an intelligent and autonomous platform designed to meet the evolving security needs of modern enterprises. Their products, including IdentityIQ and Identity Security Cloud, offer a unified and comprehensive approach to managing and securing enterprise identities. SailPoint helps organizations mitigate cyber risks, improve IT efficiency, and maintain compliance through advanced capabilities such as cloud infrastructure entitlement management, non-employee risk management, and data access security. By integrating AI and machine learning, SailPoint enables organizations to streamline identity processes, enhance security measures, and accelerate onboarding. They serve multiple industries, including education, financial services, government, and healthcare, by offering tailored identity governance and administration solutions.
Enterprise Software • Identity & Access Management • Identity & Access Governance • Identity Governance & Administration • Compliance Controls
📋 Description
• Oversee the whole platform ensuring stability and performance and monitor production releases based on the complexity and risk assessment. • Make it easy for everyone to create, consume, manage, and scale reliable cloud production services to achieve more. • Work independently or collaboratively on SailPoint SaaS services to design, develop, and improve end-to-end reliability and maintainability for all services. • Coach engineering teams on observability best practices such as setting up well defined Service Level Objectives (SLOs). • Lead engineering teams through post-incident reviews to define effective preventive actions. • Collaborate effectively with developers to increase system reliability through short-term embedding programs. • Enable our engineering teams to scale our enterprise operations by providing guidance, best practices and support as part of an SRE Centre of Excellence. • Manage cross-functional requirements working with Engineering, Product, Services, and other departments. • Develop and implement automation tools and processes to streamline operations and enhance system performance. • Be a mentor of quality for design reviews, code, test cases, automation, observability, root cause analysis, and self-healing. • Drive operational excellence to deliver frictionless operation, happy on call, and optimal customer experience.
🎯 Requirements
• 5+ years of experience working in an agile software development, infrastructure operations, or application management with SaaS software or cloud service provider organizations. • 2+ years of experience using NOC or SRE tactics to monitor Engineering production operations supporting a highly available environment for SaaS software or cloud service provider. • Experience with cloud infrastructure environments, preferably AWS, and Infrastructure as code. • Experience with containerization technology and/or Kubernetes • Experience with metrics, tracing, and logging observability tools such as Prometheus , Grafana , Honeycomb , Jaeger , and Kibana • Experience with incident management, including conducting incident reviews • Good to have experience with programming languages ( Java , Python , Go , etc). • Strong understanding of Linux, software development, systems, networking, and Cloud concepts • Experience working with remote teams (US time zones). • Strong interpersonal and teaming skills - ability to set and enforce process and influence engineers who are not direct reports. • Have excellent communication skills - English fluency
🏖️ Benefits
• Competitive salaries • Company sponsored healthcare coverage for you and your family • Annual performance bonus • Phone and internet reimbursement • Private equity at certain levels • 33% prima vacaciones • Christmas Bonus equivalent to 30 days of salary
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