Principal Technical Architect

5 days ago

🌽 Illinois – Remote

Although this job is listed in Illinois, this company may be open to hiring remote in other states.

💵 $168.4k - $225.3k / year

⏰ Full Time

🔴 Lead

🔙 Backend Engineer

🦅 H1B Visa Sponsor

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Salesforce

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Salesforce is the world’s most trusted customer relationship management (CRM) platform, designed to help businesses grow faster and work smarter. It integrates autonomous AI agents, unified data, and CRM applications to assist marketing, sales, service, and IT teams in creating better customer relationships across various industries. With powerful tools for sales, service, commerce, and marketing, Salesforce provides a connected platform that helps organizations personalize customer engagement at scale.

Enterprise Cloud Computing and Customer Relationship Management

10,000+ employees

🤝 B2B

🤖 Artificial Intelligence

📋 Description

• This customer-facing strategic position within the Marketing Cloud Solutions Engineering organization requires a blend of business, technical, and sales skills. • The Marketing Cloud Solutions Architect acts as a domain expert who utilizes a consultative approach to understand business and technical requirements. • This role helps customers achieve a true omnichannel customer experience by applying deep industry knowledge, understanding of data systems and integrations, and experience designing enterprise marketing solutions. • Architects are tinkerers, hackers, designers, coders, and innovators. • They help the sales teams develop and refine a customer-centric technical sales strategy and Salesforce-solution fit and partner with the Sales and Solutions Engineering Teams to provide technical and subject matter expertise in pursuit of strategic Marketing Cloud sales opportunities. • As the most technical presales resource on the presales Solutions team, you will act as a technical backstop to presale solutions engineers. • You will assess a customer solution and explain technology capabilities at a very deep level, often on the fly, both internally with Account Executives and Solution Engineers and externally with customers.

🎯 Requirements

• Bachelor’s degree or equivalent with a track record of excellence. • 5+ years of proven consulting and solution design experience in working with customers. • A strong understanding of digital marketing processes and significant experience developing and delivering marketing solutions. • Experience designing data flows to ingest, process and export data across multiple systems. • Expertise in designing data pipelines across various systems. • Experience delivering presentations and demonstrations to senior-level business and technical audiences. • Experience facilitating customer-focused workshops. • Understanding of enterprise sales process and methodologies. • Understanding of REST/SOAP APIs, SDKs, and their applications. • Understanding of the architecture of cloud-based platforms including SaaS, PaaS, multi-tenancy, multi-tiered infrastructure and application servers. • Knowledge of server-side web development design languages, scripting languages, and protocols such as HTML, XML, JavaScript, HTTP, CSS, XSLT, AJAX, JQuery. • Knowledge of MySQL, Oracle, or MS SQL Server functionality.