Senior Consultant - Professional Services

3 hours ago

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Salesloft

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Sales Dialer • Sales Emails • Account Based Sales Development • SDR-Driven Analytics • Data Integration

501 - 1000

Description

• Job Title: Senior Consultant, Professional Services. • Location: Central or Mountain Time Zone - remote. • Although we’re proud of our history, we’re even more excited about the future. • At Salesloft, our Senior Consultant, Professional Services will be pivotal to our company’s success. • You will be a key member of our fast-growing and high-performing Professional Services team whose primary goal is to successfully on-board each customer. • You will play a critical role in the success of the Professional Services team. • Providing process recommendations, Salesloft and Salesforce configurations, technical expertise, sales strategy, product adoption, proactive communication and mentoring of more junior consultants. • In addition to working with amazing colleagues, you will also have the opportunity to mentor more junior consultants. • We are seeking a motivated, results-oriented, forward-looking team player.

Requirements

• Previous experience in a SaaS or similar technology company. • 3-7 years of experience in project management, implementation or consulting preferred. • 2+ years of experience supporting Mid-Market to Enterprise-level customers. • Experience implementing or administering Salesforce, Dynamics, or similar CRM capability. • Salesforce Administrator Certification and/or Salesloft experience preferred. • Demonstrated ability to manage scope, tactfully handle escalations, overcome customer objections, and assist others with those same skills. • Experience in a billable/time-tracking environment. • Exceptional levels of customer empathy. • You are resourceful, scrappy and curious. • Superb listening skills and the proven ability to dig deeper to uncover the customer’s true objectives. • Excellent verbal and written communication skills. • Disciplined, flexible, and autonomous work habits; we don’t micromanage.

Benefits

• You will become part of an amazing culture with a supportive CEO and smart teammates who actually care. • You will work with an amazing team you can learn from and teach. • You will experience joining a high-growth/high-trajectory organization. • You will hear “Yes, let’s do that!” and then have the opportunity to successfully execute on your ideas. • You will build community with Lofters of many cultures and backgrounds through ERGs and DEI initiatives. • We have a vibrant, open office that utilizes modern technology. • You will grow more here than you would anywhere else, that is a promise.