Technical Support Specialist

March 14

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Logo of Samsara

Samsara

1001 - 5000

💰 Seed Round on 2014-08

Description

You will be a part of our frontline support team made up of highly skilled and professional Technical Support Specialists. You will be responsible for responding to customer requests for technical assistance over the phone and chat. Your work will be fast-paced and independent in nature as you will be expected to manage yourself in a way to be available to respond quickly to our customers. Your work will also be collaborative, working together with other support representatives in multiple support locations to serve our customers.

Requirements

• Experience in a technical support role, proven customer-facing skills, and strong communication skills are a must. You should be comfortable handling complex technical issues and working in a fast-paced phone support environment.

Benefits

• Impact industries that run the world • Architect of your own career • Energized by the opportunity • Be with the best at Samsara

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