Technical Support Engineer - Mobile CT

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Samsung NeuroLogica

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Medical Devices • Healthcare Technologies • Portable CT Manufacturing • Digital Radiography • Ultrasound

51 - 200

💰 $12M Venture Round on 2012-01

Description

• Must be able to be compliant with hospital credentialing requirements. • Develop a very high level of product knowledge to respond to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software; support our service network, and help build a world class technical support center. This position requires periodic weekend and after-hours support. • Experience with CT Imaging required.

Requirements

• Bachelor’s Degrees in Electronics, or other related discipline or equivalent experience preferred • Technical training and at least 2 years hands on experience servicing medical equipment or similarly complex devices. • Experience with CT Imaging required • ISO, FDA, CMDR Awareness Training and Product Complaint System, or Certification – Health Stream • Experience with mechanical devices, tools and test equipment, telecommunications systems, and working knowledge of computer networking • Demonstrates skills as a seasoned, experienced professional with a full understanding of industry practices and company policies and procedures; resolves a wide range of issues in imaginative as well as practical ways • This job is a fully qualified, career-oriented position where the individual works on problems of diverse scope where analysis of data requires evaluation of identifiable factors • Demonstrates good judgment in selecting methods and techniques for obtaining solutions. Interacts with senior internal and external personnel • Must be able to assemble facts from various areas, analyze data, and provide informed recommendations to management • Excellent verbal and written communication skills and work effectively in a demanding, fast paced environment • Customer focused with exceptional problem solving skills • Willing to travel overnight occasionally • Valid driving license and satisfactory driving record is mandatory and background and drug testing (pre and post-employment) is required

Benefits

• 6 Different Blue Cross/Blue Shield Medical Plans to meet your needs • Dental coverage through Delta Dental • Vision coverage by VSP • Company paid Short-term and Long-term Disability coverage • $1 for $1 401k match up to 5% managed by Fidelity • Other benefit options such as company paid employee life insurance, a wellness program, tuition reimbursement and many more!