Accounts Receivable Representative

Yesterday

🌵 Arizona – Remote

Although this job is listed in Arizona, this company may be open to hiring remote in other states.

🐊 Florida – Remote

Although this job is listed in Florida, this company may be open to hiring remote in other states.

+10 more states

🌵 Arizona – Remote 🐊 Florida – Remote 🥔 Idaho – Remote 🦬 Montana – Remote 🎰 Nevada – Remote 🏖️ New Jersey – Remote 🏈 Ohio – Remote ❄️ Minnesota – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⚔️ Virginia – Remote ☕ Washington – Remote

💵 $18 - $27 / hour

⏰ Full Time

🟢 Junior

🧑‍🏫 Bookkeeping and Clerks

🚫👨‍🎓 No degree required

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SanMar

WebsiteLinkedInAll Job Openings

promotional apparel • wholesale supplier

1001 - 5000 employees

Founded more than 50 years ago

🤝 B2B

🛒 Retail

👗 Fashion

Description

• The Accounts Receivable Representative works with an assigned group of customers and is responsible for managing accounts financially – calling customers for payment information, researching and resolving account discrepancies, business building, risk management, and developing and enhancing SanMar’s relationships with their customers. • Manage customer relationships with SanMar by monitoring customer payments and recognizing opportunities for business building and risk management. • Communicate with customers primarily over the phone and secondarily via email to ensure payments are made in a timely fashion, and negotiate in a collaborative manner. • Communicate professionally and with empathy, in a service-oriented manner on both inbound and outbound calls with customers. • Handle and diffuse potentially stressful or tense situations by demonstrating patience and understanding. • Provide timely approval of orders for assigned accounts; cover for teammates as needed. • Work with the various credit terms offered to SanMar’s customers. • Manage customers within the credit limit guidelines given; increase credit lines by obtaining necessary information to accommodate limit reviews. • Maintain customer information accurately through various systems, and accurately note all communications and interactions. • Perform other duties as assigned. • Comply with all policies and standards.

Requirements

• 1-3 years Collection and/or Customer Service experience • Experience supporting customers over the phone is preferred • Collection and account management experience is preferred • Strong verbal and written communication skills • Ability to demonstrate strong de-escalation skills • Strong negotiation skills, ability to collaborate with customers to find mutually acceptable solutions with positive results • High level of competency with PC and software applications, and ability to learn new programs quickly • Excellent time management skills, prioritization, and ability to multitask • Detail-oriented, with a high level of accuracy, efficiency, and accountability • Ability to maintain confidential information • Excellent attendance and punctuality • Flexible with change and the ability to accept change as a positive experience • Team Player, ability to communicate with all areas of SanMar’s team and assist co-workers when needed • Always demonstrate a positive and professional attitude aligned with our SanMar’s Family Values

Benefits

• Comprehensive medical, dental, and vision benefits • 401k plan and matches $1 for $1 up to 4% of earnings, matched & vested at every pay cycle • Life insurance • Short/long-term disability coverage • Paid maternity/paternity leave • Pet insurance