Manager - Accounts Receivables

November 27

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Savista

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Revenue Cycle Management • HIM • Patient Engagement • Revenue Integrity • Accounts Receivable Management

1001 - 5000

Description

• This position is responsible for the day-to-day supervision of a team of staff. • The Manager manages his/her team’s performance at an individual level and focuses on measuring and improving the key performance metrics of productivity and quality. • The Manager provides the team with guidance and constructive feedback, supports their training efforts and is responsible for job growth of strong performers. • Monitor staff performance, quality and address any training or performance issues accordingly. • Conduct routine account activity quality audits to ensure accounts are being worked appropriately. • Build training plans required to build a best practice team. • Aid-resolution to internal business partner inquiries. • Prepare reports for client presentation/Present data to clients. • Act as a technical expert in denials and payer policies, to answer questions raised by team. • Maintain a current working knowledge of all healthcare related issues and regulations. • Responsible to identify any detected trends, as well as procedural problems, and put protocol in place to correct and/or advise client of possible mitigation opportunity. • Maintain a professional attitude. • Always maintain confidentiality. • Analyze and solve problems quickly and thoroughly. • Establish realistic goals and priorities concurrent with organizational objectives. • Oversee daily huddles and weekly staff meeting for continued process improvement and for staff project knowledge. • Back-fill all job opening. • Approve timecards, approving/deny colleague PTO and approving payroll.

Requirements

• 2+ years of experience in healthcare insurance billing and denials, working directly with government or commercial insurance payers. • 2+ years of prior management or supervisory experience. • High School Diploma or GED. • Demonstrated ability to work in a team environment that requires quick turnaround and quality output. • Ability to facilitate and influence decisions by motivating others to achieve excellence in both the quality of work and their approach to teamwork. • Demonstrated subject matter expertise in insurance company practices regarding reimbursement with the ability to translate knowledge into training, supporting performance excellence. • Ability to develop and manage relationships with colleagues, other leaders, and clients. • Demonstrated ability to navigate Internet Explorer, Edge, and Microsoft Office Suite. • Proven knowledge and experience in government, legal and regulatory provisions related to billing and collection activity.