Scalingo
Scalingo is a European Platform as a Service (PaaS) provider that focuses on delivering secure and reliable cloud hosting solutions. The company enables businesses to deploy, manage, and scale web applications without handling servers, using a wide array of supported programming languages and databases. Scalingo is ISO 27001 and HDS certified, primarily hosting data in Paris, France with strong emphasis on GDPR compliance and data sovereignty.
Platform as a Service • Cloud Computing • Hosting • Scalability
Technical Support Engineer - Cloud - Flex or Remote
4 days ago
Scalingo
Scalingo is a European Platform as a Service (PaaS) provider that focuses on delivering secure and reliable cloud hosting solutions. The company enables businesses to deploy, manage, and scale web applications without handling servers, using a wide array of supported programming languages and databases. Scalingo is ISO 27001 and HDS certified, primarily hosting data in Paris, France with strong emphasis on GDPR compliance and data sovereignty.
Platform as a Service • Cloud Computing • Hosting • Scalability
📋 Description
• Fournir un support technique de premier et de second niveau à nos clients. • Répondre aux questions et résoudre les problématiques techniques. • Hiérarchiser le niveau d’urgence des demandes. • Étudier et diagnostiquer des problèmes techniques. • Proposer des solutions adaptées aux problématiques rencontrées. • Collaborer avec d'autres équipes pour résoudre des problèmes multidisciplinaires. • Collecter et analyser des retours clients.
🎯 Requirements
• 3 années minimum en gestion de clients B2B dans un contexte technique. • Compétences informatiques dans la gestion d'infrastructures virtualisées, les bases de données et le déploiement cloud. • Capacité à écouter les clients pour les servir au mieux. • Excellentes compétences en communication, capacité à expliquer et à vulgariser des concepts techniques à des utilisateurs parfois non experts. • Excellente aptitude en communication écrite (français et anglais) • Capacité d'organisation afin de gérer plusieurs conversations en parallèle. • Bon sang-froid dans des situations de stress. • Disposer d'un esprit logique et analytique. • Faire preuve d’autonomie, être capable de prioriser efficacement les demandes. • Etre capable de s’adapter à de nouvelles problématiques techniques.
🏖️ Benefits
• Ticket Restaurant carte Swile • Complémentaire santé BENEFIZ • Télétravail flexible • Indemnité de télétravail • Poste de travail Linux
Apply NowSimilar Jobs
February 26
Join Matomo as a Web Support Technician, driving customer success in web analytics solutions.
Discover 100,000+ Remote Jobs!
Wall of Love
Frequently asked questions
We use powerful scraping tech to scan the internet for thousands of remote jobs daily. It operates 24/7 and costs us to operate, so we charge for access to keep the site running.
Of course! You can cancel your subscription at any time with no hidden fees or penalties. Once canceled, you’ll still have access until the end of your current billing period.
Other job boards only have jobs from companies that pay to post. This means that you miss out on jobs from companies that don't want to pay. On the other hand, Remote Rocketship scrapes the internet for jobs and doesn't accept payments from companies. This means we have thousands more jobs!
New jobs are constantly being posted. We check each company website every day to ensure we have the most up-to-date job listings.
Yes! We’re always looking to expand our listings and appreciate any suggestions from our community. Just send an email to Lior@remoterocketship.com. I read every request.
Remote Rocketship is a solo project by me, Lior Neu-ner. I built this website for my wife when she was looking for a job! She was having a hard time finding remote jobs, so I decided to build her a tool that would search the internet for her.