Customer Service Specialist

6 days ago

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Sedgwick

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claims management • risk management • workers'​ compensation • disability • absence solutions

10,000+

Description

• Provide administrative support including preparing correspondence and reports, filing, and other general office support activities. • Produces correspondence, reports, and other documentation; files documents, maintains and tracks suspense file, photocopies, sends and receives facsimile transmissions, etc. • Provides back-up telephone support. • Processes invoices and billings; maintains records. • Maintains unit attendance records, library and/or manuals. • Records meeting minutes. • Makes travel arrangements. • Maintains adequate supply inventory; orders supplies as needed. • Performs other duties as assigned. • Supports the organization's quality program(s).

Requirements

• High school diploma or GED required. • One (1) year of experience in general office administrative duties or equivalent combination of education and experience required. • Experience with an insurance company, broker or consultant preferred. • Excellent oral and written communication, including presentation skills • PC literate, including Microsoft Office products • Analytical and interpretive skills • Strong organizational skills • Good interpersonal skills • Ability to work in a team environment • Ability to meet or exceed Performance Competencies