Business Analyst - Consultant IV

January 31

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Logo of Serigor Inc

Serigor Inc

Serigor Inc. is a Maryland-based Woman-Owned Small Business (WOSB) specializing in IT services, IT staff augmentation, government solutions, and global delivery. The company provides a comprehensive range of services including next-gen artificial intelligence, IT development, managed IT services, project and portfolio management, agile consulting, IT maintenance, staffing solutions, CRM & Salesforce, change management, and cybersecurity services. Serigor Inc. works with a diverse range of industries, including government, education, HR, healthcare, and finance, offering tailored and innovative technology solutions to meet specific business needs.

IT Services β€’ Government Solutions β€’ Consulting β€’ Database & Software Development β€’ Business Process Outsourcing

πŸ“‹ Description

β€’ Client focused on public safety through custody and supervision. β€’ Opportunity to impact lives through various fields. β€’ Implement changes using cutting-edge research and evidence-based approaches. β€’ Position responsible for implementing, maintaining, and configuring EHR projects. β€’ Works with EHR core team and vendors for optimization and improved processes. β€’ Reviews and evaluates EHR business systems and user needs. β€’ Experience required in EHRs, configurations, and process reengineering. β€’ Continuous planning and accomplishment of goals with creativity. β€’ Must pass criminal background checks and drug screens upon hire.

🎯 Requirements

β€’ Experience maintaining and vendor-managed software, performing maintenance, testing, upgrades, and configurations. β€’ Communicating software configuration with external and internal stakeholders. β€’ Working with external stakeholders to identify process improvements and optimizations. β€’ Experience engaging with users to troubleshoot and resolve application-related issues. β€’ Existing knowledge of EHR / EMR Systems. β€’ Good understanding of Provider, Pharmacy, and Nursing workflow in EHR. β€’ Experience in Agile environment and System Development Life Cycle Test script maintenance and Test automation. β€’ Working in a government or correctional environment. β€’ B.A. shall have experience with the ability to understand and document Business requirements. β€’ Experience in change management systems. β€’ Knowledge of vendor-based application release cycle and ticket management. β€’ Good business process mapping and process capture through Visio flow diagrams. β€’ Ability to identify integration points. β€’ Knowledge of reporting and dashboard maintenance. β€’ Experience in process improvements and I.T. systems integration. β€’ Ability to work with cross-functional teams. β€’ Ability to work with business teams and good communication and presentation skills. β€’ Experience in User Acceptance Testing (UAT), running regression tests on systems, and identifying, designing, and optimizing new and existing test cases. β€’ JIRA tool experience. (nice to have) β€’ Experience with SQL and PL SQL. β€’ Follow Good Documentation Practice.

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