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Head of Project Management Office

5 days ago

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Logo of Servant

Servant

Leading Digital Solutions - for good.

Web Design • Consulting • IT Services • Strategy

11 - 50

Description

• Lead the PMO to establish a center of excellence in line with PMI guidelines, quality standards, and company strategy. • Ensure PMO objectives are aligned with organizational goals, delivering value through successful business and technical outcomes. • Enhance and guide the PMO vision and roadmap, gaining agreement and support from all levels. • Develop and govern program and portfolio management processes, dashboards, and templates while ensuring policy and metric alignment. • Oversee project, program, and portfolio execution to meet schedules, budgets, and quality standards. • Monitor compliance and performance, ensuring adherence to project policies and standards. • Manage risks and dependencies, advancing issues and developing mitigation strategies. • Set and monitor important metrics for technical and business projects, driving operational excellence. • Continuously enhance project execution by integrating feedback and lessons learned into PMO processes. • Serve as the main contact for senior leadership and customers, communicating project risks, opportunities, and progress. • Foster collaboration across teams, ensuring alignment between business and delivery on technical initiatives. • Build, guide, and mentor the PMO team, ensuring proficiency in project management methodologies and standard processes. • Foster a collaborative culture and support the growth of staff, facilitating technical and non-technical project delivery. • Take charge of end-to-end technical projects, encompassing software development, IT infrastructure, and digital transformation. • Define and control project scope, timelines, budgets, and deliverables, ensuring alignment with organizational goals. • Work closely with engineering, IT, and technical teams to deliver solutions that fulfill project requirements. • Translate business requirements into technical specifications and supervise system integrations, migrations, and enhancements. • Use Agile and other methodologies to manage the complete project lifecycle, from initiation to deployment. • Collaborate with department heads to balance team capacity and adjust priorities to meet operational needs.

Requirements

• Bachelor’s degree or equivalent experience in Project Management, Business Administration, Computer Science, Information Technology, or a related field. • PMP, PRINCE2, or equivalent project management certification required. • CSM (Certified Scrum Master) or other Agile certifications including Certified Change Management Professional or similar preferred. • 10+ years of proven experience in project management, with at least 5 years in a senior leadership or PMO management role. • Solid understanding of software development lifecycles, IT infrastructure, cloud computing, and system integration. • Proven track record of managing and delivering complex technical projects, including software development and IT projects. • Experience in overseeing Agile, Waterfall, and hybrid project management methodologies in a technical environment. • Proficiency with project management and technical tools (e.g., Jira, Confluence, MS Project, Trello, Git, etc.). • Experience working remotely. • Prior consulting experience preferred.

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