Technology Consultant

September 29

Apply Now

Receive Emails with Similar Jobs

ServiceRocket

WebsiteLinkedInAll Job Openings

Training • Support Services • Implementation Services • LMS • Training Services

201 - 500

Description

•Design, develop, and implement high quality solutions including architectural system design •Facilitate customer discussions to discover key business and technical requirements •Provide experienced guidance, feedback, and recommendations to customers based on established best practices •Support the roll-out, adoption, and scaling of provided solutions for customers •Handle customer engagements as a project manager, responsible for scheduling, coordination, communication, and enhancing the customer relationship •Advise on internal tools and processes as a senior member of the technical team •Promote yourself as a subject matter expert and valued member of the community •Assist with proposal development and statement of work definitions •Engage with potential customers on sales calls as a technical resource, advising on product solutions

Requirements

•Bachelor’s degree in Computer Science, Information Technology, Mathematics or related technical disciplines •Strong experience as a technical consultant or systems administrator •A successful history in customer engagement and demonstrated exceptional consulting and influencing skills (including at C-level) •Proven track record in implementing solutions including installations, upgrades, migrations, workshops, integrations, and training •Excellent analytical skills with the ability to take a holistic view across a range of domains •Demonstrated expertise in undertaking analysis, evaluation and translation of customer requirements and feeding into solutions •Excellent communication skills, including workshop facilitation, written and verbal communication •Experience with Agile development methodologies •Strong knowledge of software products both in terms of application-side and administration of the various platforms •Proficiency in technical skills such as: command line (preferably Unix), SQL, script development, software configuration and other related technical skills •Knowledge of scripting languages (e.g. Python, Groovy, Perl, Ruby, Shell Scripting, etc.) •Software development skills, to handle the end to end development of a small software project (i.e. an integration component) •An understanding of web application architecture •Familiarity with ITIL and ITSM principles •Experienced in UAT testing and test use-case development •Understanding and experience with integration scenarios with tools like CI/CD platforms such as Jenkins and others •Knowledge in cloud technologies

Benefits

•Share the fruit program: when we grow the tree, we share the fruit–when the company grows, we share the profit. •Stock options: you have the opportunity to participate in the ownership of the company. •Health insurance: we support you and your family–your well-being matters. •Retirement plan/funds saving: we care about your future–we have diverse plans depending on your location. •Career pathways program: you can grow horizontally, vertically, or any way you want. •Generous monthly fixed allowances including Rockettoria, Scholarship & Learning, Tech Choice, Wellness. •Generous PTO plus one cultural heritage and community day to celebrate your story, family, and culture.