Senior Analyst - Finance Transformation

February 3

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ServiceTitan

ServiceTitan is a comprehensive software platform designed to enhance the productivity and profitability of businesses in the trade industry. It offers a range of features including scheduling, dispatching, marketing, reporting, and financial management, all integrated into a single solution. By streamlining workflows and providing real-time data insights, ServiceTitan helps businesses optimize their operations and deliver superior customer experiences. The platform is especially beneficial for industries like HVAC, plumbing, electrical, and other specialized trades, enabling them to close more sales, improve cash flow, and scale efficiently. With tools for both residential and commercial applications, ServiceTitan empowers contractors and service providers to operate more effectively while delighting their customers.

SaaS • Mobile • FinTech

1001 - 5000 employees

Founded 2012

☁️ SaaS

⚡ Productivity

🏢 Enterprise

📋 Description

• Help deliver results focusing on optimizing and automating current processes. • Use knowledge of processes and KPIs to solve business problems. • Collaborate closely with Leadership, Finance, Operations, and Business Technology teams to build and optimize cross-functional processes. • Analyze, translate, and define business requirements into technical solutions. • Develop user stories, use cases, and functional specifications. • Gather user feedback and analyze usage data post-launch. • Implement and maintain KPIs to track the effectiveness of new solutions. • Partner with the Business Technology team to align business roadmap with cross-team capacity and prioritization for system development.

🎯 Requirements

• Bachelor’s degree is preferred or equivalent work experience • 3+ years of Finance operations experience in SaaS (or similar) with a strong understanding of Finance processes • Experience in creating process maps, writing technical user stories, documenting business requirements and running user acceptance tests. • Ability to understand business information to make effective business decisions in areas of expertise. • Strong cross-functional (written & verbal) communication, with the ability to simplify and explain complex problems to stakeholders of all levels and backgrounds. • Project management experience is a plus

🏖️ Benefits

• Flextime, recognition, and support for autonomous work: • Flexible time off with ample learning and development opportunities to continue growing your career. • Comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. • Great work is rewarded through Bonusly, peer-nominated awards, and more. • Holistic health and wellness benefits: • Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more. • Support for Titans at all stages of life: • Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.

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