Senior HR Business Partner

March 12

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ServiceTitan

ServiceTitan is a comprehensive software platform designed to enhance the productivity and profitability of businesses in the trade industry. It offers a range of features including scheduling, dispatching, marketing, reporting, and financial management, all integrated into a single solution. By streamlining workflows and providing real-time data insights, ServiceTitan helps businesses optimize their operations and deliver superior customer experiences. The platform is especially beneficial for industries like HVAC, plumbing, electrical, and other specialized trades, enabling them to close more sales, improve cash flow, and scale efficiently. With tools for both residential and commercial applications, ServiceTitan empowers contractors and service providers to operate more effectively while delighting their customers.

SaaS • Mobile • FinTech

1001 - 5000 employees

Founded 2012

☁️ SaaS

⚡ Productivity

🏢 Enterprise

📋 Description

• Partner closely with leaders and talent to scale the organization and improve culture. • Provide strategic thought partnership and coaching to our leaders on various HR components. • Coach and advise across all levels of the organization on employee relations and performance management. • Build effective relationships and inspire a culture of accountability and collaboration. • Identify organizational-wide opportunities to add value to our Titans and teams. • Collaborate with People Ops team on key programs and processes.

🎯 Requirements

• 8+ years of HR business experience, ideally with at least 4+ years of experience as a strategic HR business partner in a scaling environment. • Well-rounded experience with a variety of HR disciplines such as employee relations, organizational design, performance management, and talent development. • Experience supporting organizations based both remotely and internationally. • Comfort in navigating complex situations and operating in a fast-paced, sometimes ambiguous environment. • An ability to identify root issues and coach/influence leaders and employees. • A deep level of curiosity and strong business acumen to be able to proactively connect the dots and make sound decisions using great judgment.

🏖️ Benefits

• Flexible time off with ample learning and development opportunities to continue growing your career. • Comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. • Great work is rewarded through Bonusly, peer-nominated awards, and more. • Company-paid medical, dental, and vision for you and your dependents, RSP match, and 24/7 virtual healthcare. • Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, financial planning tools, and more.

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