Senior Product Manager

December 4

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ServiceTitan

WebsiteLinkedInAll Job Openings

SaaS • Mobile • FinTech

1001 - 5000 employees

Founded 2012

☁️ SaaS

⚡ Productivity

🏢 Enterprise

Description

• Lead and coordinate a highly talented and fast-paced team responsible for launching new products. • Own all aspects of the product development lifecycle. • Accountable for setting and achieving KPIs that measure customer impact and business results. • Dive in to understand customers’ needs, collect and analyze data, and guide the team. • Create a comprehensive ecosystem of integrated solutions leveraging ServiceTitan’s platform capabilities. • Leverage new and emerging technologies to deliver innovative solutions for our customers.

Requirements

• 5+ years of relevant work experience in product management, especially in Martech SaaS (Email and SMS marketing), otherwise general SaaS products strongly preferred. • Ability to build consensus and work collaboratively cross-functionally within and beyond research and development teams. • Data-driven approach to measuring success and quantifying customer outcomes and business impacts. • Self-starter that thrives in an entrepreneurial, fast-paced environment with the demonstrated initiative to lead, motivate, and collaborate effectively with others. • Demonstrated track record of delivering industry-transforming solutions across web and mobile platforms. • Proven ability to deliver against ambitious schedule milestones while paying strict attention to detail and quality. • Capacity to operate autonomously and bring clarity in uncertain environments. • Strong EQ to empathize with stakeholders and balance several perspectives, ultimately creating support and alignment around your decisions. • Sound judgment and credibility to make difficult trade-off decisions that deliver optimal outcomes with finite resources. • Excellent communication skills that allow you to translate complex and detailed information into simple and readily understandable executive summaries. • Enthusiasm for your vision and mission that inspires your team members and customers, creating evangelists and champions for your cause. • Bias toward action allowing you to move quickly while establishing the foundation for long term success. • Resourcefulness to leverage available tools, customers, data, and subject matter experts to extract key insights. • Previous experience with machine learning (ML), artificial intelligence (AI), and internet of things (IoT) preferred. • 4-year degree from a top university, related graduate degree preferred. • A General Manager mindset; MBA desired.

Benefits

• Flexible time off with ample learning and development opportunities to continue growing your career. • Comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. • Great work is rewarded through Bonusly, peer-nominated awards, and more. • Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more. • Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.