Global Operations Manager

2 days ago

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Shake Shack

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2004

👥 B2C

🛍️ eCommerce

🛒 Retail

Description

• The Global Operations Manager partners with the Shake Shack team to provide dedicated support to international licensed partners. • This includes hosting partners from around the world, managing inductions, planning coordination of employee/partner training, development, auditing, and opening support. • The position identifies licensee staffing and training needs to meet business objectives and development plans. • This role performs audits and leads training of new Shack openings and oversees $30-$50M of revenue and 20-40 Shack locations. • 80% International Travel.

Requirements

• Minimum of 5 years at a progressive restaurant or hospitality company • Preferably supporting a global brand • Substantial experience in managing licensed partner relationships • Preferably majority of experience in an international environment • International licensing background with multiple unit operations full P&L accountability experience

Benefits

• Medical, Dental, and Vision Insurance • Transit Discount Program • 401K Plan with Company Match • Paid Time Off Program • Flexible Spending Accounts • Employee Dining Program • Referral Bonus • Online Training Program • Career Development • Corporate Fitness Discount Programs • Choice of Global Cash Card or Direct Deposit